SXSW Will Not Make Refunds Even If The Festival Canceled

SXSW (Twitter @SXSW)

JAKARTA - For the first time, the South by South by Southwest (SXSW) festival canceled an event that was supposed to be held on March 13 to 22 2020. This festival, which combines music, comedy, and film sides the United States. However, unlike other events, SXSW will not refund all tickets that have been purchased.

Not without reason, SXSW has written this rule since the announcement of ticket sales. In a statement written on their website, SXSW confirmed that the cancellation for SXSW-related hotel bookings is not borne by the organizer.

Likewise all payments made for SXSW are non-refundable for any reason including cancellations, unplanned events due to illness, God's will, travel-related problems, terrorism, job loss, and duplicated purchases.

An Update on SXSW 2020. Please read our full statement here: https://t.co/P56nF8KFmE pic.twitter.com/ouJPKM9GNy

- SXSW (@sxsw) March 6, 2020

In addition, as quoted from NME, Thursday, March 12, the organizers are trying to find a new date so that SXSW can continue to run. Moreover, this cancellation is the first time in 34 years of holding SXSW.

Roland Swenson, co-founder of SXSW said, they provide insurance for several events such as terrorism, injury, property damage and weather. But bacterial infections, infectious diseases, viruses and pandemics are not covered.

This is the tip of the iceberg on all of the SXSW series of problems. Previously, SXSW reportedly fired several employees because of the losses they suffered related to the cancellation of the event. As many as 175 employees remain dismissed because of this incident.

Long before that, several participants and sponsors decided to withdraw from the event in Austin. Among them are Netflix, Facebook, Twitter and Amazon. Performers such as Ozzy Osbourne, Trent Reznor, and Beastie Boys also canceled appearances at SXSW.

A number of films that will premiere at SXSW have also been canceled but IndieWire as an online media that focuses on the indie realm will provide brief descriptions, reviews, and interviews with the production team of 15 films that were due to be broadcast on SXSW.

The films are Bad Trip, In & Of Itself, I Used to Go Here, Kenny Scharf: When Worlds Collide, 9to5: The Story of a Movement, Once Upon a Time in Uganda, Pink Skies Ahead, She Dies Tomorrow, Shithouse , Shiva Baby, The Surrogate, The 24th, One of These Days, You Cannot Kill David Arquette, and Violet.