PT Suzuki Indomobil Sales (SIS) is carrying out a Product Quality Update program or recall, for the Burgman 125 EX motorcycle in Indonesia due to a problem with the rear brake cable component.
A total of 2,595 units of Burgman 125 EX assembled by PT Suzuki Indomobil Motor (SIM) Tambun I, with a production period from June 12, 2025 to February 23, 2026 are affected by the above problem.
Regarding the above problem, Suzuki focused on checking the verification and rearrangement of the rear brake cable to prevent the potential for performance degradation of spare parts in the future.
Asst to Aftersales Department Head of Service PT Suzuki Indomobil Sales (SIS), Hariadi, emphasized that this step is Suzuki's standard procedure in maintaining product quality in the hands of consumers.
"We inform the need for inspection on the Burgman 125 EX rear brake cable installation line to ensure that its function continues to work according to standard. Therefore, we take proactive steps through this inspection program so that consumers can ensure that their motor is safe. We have equipped the entire network of Official Workshops with equipment and expert technicians who are ready to handle consumer units quickly and correctly," he said in an official statement received, Tuesday, March 31.
This campaign is carried out as a proactive step for potential non-compliance of the rear brake cable installation line which is not yet in accordance with the standard. In certain conditions, the less optimal cable position is at risk of being pinched, so that it can cause the cable's protective layer to peel off, potentially corrode and can interfere with the performance of the braking system.
However, this condition can be handled through a thorough examination, adjustment of the cable line according to standards, and replacement of components if necessary.
Suzuki will conduct a thorough inspection of the related components. If during the inspection process there is a discrepancy, the necessary handling will be carried out, including component replacement. All of these inspection and handling procedures are carried out at no cost to customers. This is part of Suzuki's after-sales service commitment to always provide comfort and driving safety.
The process of inspection and replacement of the rear brake cable components is carried out efficiently by professional technicians at the Suzuki Official Workshop network with an estimated processing time of approximately 90 minutes.
"Product performance and quality are always our priority. We urge Burgman 125 EX owners who are included in the inspection list to immediately schedule a visit to the nearest Suzuki Official Workshop. This step gives more confidence in the safety of the motorcycle. We thank the community for continuing to make Suzuki a driving partner," concluded Hariadi.
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