JAKARTA - Emotional intelligence or often known as emotional quotient (EQ) refers to the ability to manage and identify emotions. Both managing personal emotions and emotions of others.

Quoted from Psychology Today, Monday, January 11, emotional intelligence generally includes three skills, namely the ability to identify and mention a person's emotions. The other two are the ability to take advantage of these emotions and manage them.

The concept of emotional intelligence or sometimes called the emotional quotient has been widely accepted. In recent years, employers have included emotional intelligence tests for prospective workers. Although until now there has been no validated psychometric scale for emotional intelligence, this term is often used to describe interpersonal skills.

Of course, with another name known as soft skill. In fact, in the interview process, it is an indication of assessment for a good leader or colleague.

An emotionally intelligent person is aware of his emotional state. Especially recognizing negative feelings such as sadness, disappointment, frustration and so on. In a broader scope, someone who understands or can define their feelings has good interpersonal skills.

Because they can manage their own feelings and have sensitivity to their environment, someone who has this ability can be considered a friend, parent, leader or a good partner.

Although there is no definite psychometric scale, the skills to recognize and manage emotions can be honed. Given the myriad tendencies to avoid and ignore feelings. Marc Brackett, a psychologist and founder of the Yale Center for Emotional Intelligence, argues that avoiding feelings can be detrimental.

Marc Brackett also developed a system based on the acronym RULER for cultivating wisdom regarding feelings. The system also helps to manage and use feelings without harm.

First, from the word recognize with the acronym 'R' which means to recognize and realize that we are experiencing a feeling. If you often experience headaches or neck pain, Brackett suggests recognizing our feelings better. Starting from recognizing the size of fatigue, for example, and how much energy you have.

The second and third are understands and labels. Understanding and naming feelings can be used to regulate emotions. The right word to describe it, according to Brackett, the more accurate the better. The assumption is, if you recognize, understand and express it means to "tame".

Fourth, the acronym 'E' comes from express which means to express these feelings. There may be many reasons for someone to ignore expressions especially when experiencing a spectrum of negative emotions. Finally, the acronym 'R' which marks the word regulate.

This latter skill most determines how a person deals with his feelings. Will it be disclosed, kept or ignored? According to Brackett's statement, someone who has emotional abilities knows the right way without harming himself and his environment to manage various emotional conditions.


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