Gen Z Often Experiences Anxiety If You Receive A Phone Call, Why?

Illustration of Gen Z (Pexels/Mart Production)

JAKARTA - Most generation Z or gen Z feels that receiving or making phone calls is not an easy thing to do. This is different from the previous generation who relied on votes to communicate.

Young people today grow up in a digital era that is more familiar with text messages or online chats. The culture of communication with text is considered more relaxed, while phone calls are considered more tense and can even cause anxiety for gen Z.

"A sense of anxiety when talking on the phone is something we often encounter (among the Z genes)," said leader at Nottingham College, Liz Baxter, quoted by the BBC, on Monday, January 13, 2025.

Not only that, but Liz Baxter also said that many young people today feel less confident when talking by phone.

"Many young people don't have the confidence to talk by phone," he said.

In a study conducted by Nottingham College, it shows that fear of phone calls related to anxiety disorders usually arises because they are afraid of being judged or feel ashamed. Young people continue to think about things that may happen during the conversation.

Compared to dealing with discomfort when receiving phone calls, many of Z's genes are considered "disrespectful" by not lifting the call. They have an answer with text messages, rather than having to feel tension and anxiety on phone calls.

The study also shows that young people under the age of 27 currently tend to be more comfortable communicating through social media. This includes working situations or romantic relationships.

Some people prefer this method (communication via social media). It saves us from awkward chat, "said a 26-year-old respondent.