JAKARTA - PT Akulaku Finance Indonesia confirms its commitment to implementing the principle of zero tolerance against all forms of actions that are against the law.
This commitment is realized through the company's support for the ongoing legal process for alleged criminal acts involving external sales agents in the Baubau area, Southeast Sulawesi.
This case was identified through the company's internal monitoring and control mechanism which detected indications of activities that were not in accordance with applicable regulations. The findings were then followed up in accordance with internal procedures and applicable laws.
The company then conducted an internal investigation and coordinated with law enforcement to support the process of handling the case in accordance with applicable regulations.
"We apply the zero tolerance principle to any actions that are contrary to the law, both those that harm consumers and companies. We will continue to support the legal process that is running as part of the company's commitment to maintaining business integrity, consumer protection, and transparency to all stakeholders," said Director of Compliance at PT Akulaku Finance Indonesia, Meyli Rita Rahmayanti Siburian, in a statement, Friday, June 5.
The company confirmed that the individuals suspected of being involved in the case were external sales agents from third-party service providers and were tasked with supporting marketing activities in the region.
In line with the investigation process carried out, the related service provider company has also terminated the employment relationship with the person concerned.
The individual's actions are contrary to the operational standards, values, and practices carried out by PT Akulaku Finance Indonesia in daily business activities. As part of strengthening the culture of compliance and risk mitigation, PT Akulaku Finance Indonesia continues to evaluate and strengthen supervision of operational activities.
The company also ensures that any indication of violations is followed up seriously in accordance with internal procedures and applicable laws.
As part of efforts to increase literacy and consumer protection, PT Akulaku Finance Indonesia actively continues to appeal to the public to maintain the confidentiality of personal data by not providing account access or identity information to any party.
The public needs to ensure that they only use personal devices when accessing digital services to avoid the risk of cybercrime.
PT Akulaku Finance Indonesia emphasized its commitment to continue to strengthen the implementation of the principles of compliance culture, consumer protection, and transparency to maintain public trust and all stakeholders.
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