RIIFO Indonesia Introduces Innovative Solutions For The Pipe Industry

Photo: Special

JAKARTA - The need for a well-planned pipeline system and support for aftersales services is often a challenge in the construction and property industry.

The global pipeline brand has been present since 1996 and used in more than 100 countries, presenting integrated piping design solutions based on Building Information Modeling (BIM) and comprehensive after-sale services to ensure customer satisfaction.

Both services are available in Sulawesi and Sumatra.

RIIFO Indonesia Senior Marketing Manager Della Jofenita explained about the RIIFO Design and RIIFO Care which became an important foundation for the presence of RIIFO in Indonesia.

"Through the RIIFO Solution consisting of RIIFO Design and RIIFO Care, we want to ensure that each project has an integrated pipeline system from the design stage to the full-sale service," Della said in a written statement, Sunday, September 28.

RIIFO continues to affirm its commitment to not only present quality pipe products, but also comprehensive solutions that include design planning to full-sale services.

The presence of RIIFO Design and RIIFO Care services in Sulawesi and Sumatra is clear evidence of RIIFO's efforts to provide added value for partners, contractors, and project owners.

RIIFO Design is a partner for contractors in planning efficient, cost-effective, and pipeline systems according to local needs.

With the support of more than 50 certified engineers and BIM technology, this service helps accurately calculate material needs, so waste can be reduced by 10 percent to 15 percent and project costs are more controlled.

The design and construction process has also become faster through 3D visualization, standard installation manual, and direct training in the field which improves quality while reducing errors.

Supply chain support ensures material is available on time, minimize delays, and speed up project work.

In addition, RIIFO Design adapts products and work images to local construction practices, so the solutions provided are truly relevant and practical.

With this approach, contractors can produce high-quality projects at lower costs and shorter work times.

Meanwhile, RIIFO Care itself is a regular service designed to ensure long-term quality and satisfaction.

Through this service, RIIFO provides free installation inspections at the location, including pressure tests and pipe admission certification.

Pelanggan juga mendapatkan arsip digital diagram pipa melalui Cloud Pipeline Archive, sehingga perawatan di masa depan lebih mudah dan terorganisasi.

Selain itu, RIIFO memberikan garansi produk hingga 25 tahun dan layanan penggantian produk cacat dalam 200 hari, yang ditangani teknisi bersertifikat dengan cepat.

Dukungan online tersedia 24/7, sementara insinyur lokal siap merespons dalam 48 jam, dan pengiriman dijamin maksimal 72 jam.

Dengan sistem ini, proyek dapat berjalan lancar dan bebas hambatan.

Customers also get a digital archive of pipeline diagrams through the Cloud Pipeline Archive, so that future treatments are easier and more organized.

In addition, RIIFO provides product guarantees of up to 25 years and defective product replacement services in 200 days, which are handled by certified technicians quickly.

Online support is available 24/7, while local engineers are ready to respond within 48 hours, and deliveries are guaranteed a maximum of 72 hours.

With this system, the project can run smoothly and barrier-free.