JAKARTA - The Deposit Insurance Corporation (LPS) together with members of Commission XI of the DPR RI went directly to conduct a visit to the BPR Duta Niaga in Pontianak, West Kalimantan, which was revoked by its business license on December 5, 2024. The visit was carried out in order to find out directly how the process of paying guarantee claims has been running.
Meanwhile, the payment of claims for the guarantee of BPR Duta Niaga customer has been completed by LPS, with a total nominal amount of LPS has paid guarantee claims to BPR Duta Niaga customers of Rp. 78.1 billion.
Member of Commission XI DPR-RI, Kamrussamad, who was also present, said that he appreciated LPS's duties in paying guarantee claims to BPR customers, Duta Niaga.
"We have also examined deeply the process of handling banks by the LPS Liquidation Team, everything has gone well, namely in terms of administration, personal touch of customers and handling communication with all stakeholders," he said in Pontianak, Friday, May 9.
Furthermore, he and other members of Commission XI DPR-RI will continue to encourage LPS to continue to maintain their professionalism and continue to be in the midst of society and continue to guarantee that the rights of customers can be obtained in accordance with applicable laws and regulations.
On this occasion, LPS Institution Secretary Jimmy Ardianto also said that customers were greatly helped by the steps taken by LPS, customers had easily taken funds from the bank that LPS appointed, namely Bank BNI.
"Customers also convey that they are quite calm with the existence of LPS, their funds can finally be taken back, customers are also more confident and convey to other customers that saving at the bank is safe because it is guaranteed by LPS," he explained.
In line with her, Mrs. Dina, one of the BPR customers, Duta Niaga, also said that she and other customers were greatly helped by the presence of LPS.
"From the time the bank closed and we haven't been able to withdraw our funds until finally our funds can be taken, there is a process, but until the LPS team intervenes, without taking a long time our funds can finally return. The disbursement process is also very fast and not long-winded, not until half an hour can be disbursed," he said.
Based on LPS data, the average payment time for deposit guarantee claims from year to year is getting faster. As an illustration, the process of paying customer guarantee claims in 2020 for BPR/BPRRS which is liquidated on average takes about 14 working days for the first stage, but now it only takes 5 working days.
For the Payment of Guarantee Claims in West Kalimantan, as of April 30, 2025 LPS has handled guarantee claims to 3 BPR/BPRRS which have revoked their business licenses. LPS has also disbursed funds for Feasible Savings (SLB) of Rp. 125.84 billion and Non-payable Deposits (STLB) of Rp. 1.55 billion, bringing the total to Rp. 127.39 billion.
Regarding STLB, the reason for the STLB was due to the failure of 3T requirements. The first is recorded in bank bookkeeping, the second is that the Savings Interest Rate received does not exceed the LPS Guarantee Interest Rate, and the third T is that it is not indicated to have committed fraud or proven to have committed fraud or banking crimes.
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