JAKARTA - KAI Commuter ensures the evacuation process of the Commuter Line Basoetta series and the handling of infrastructure affected by the temperan incident at the PJL 21 Poristelah Station crossing is complete.
At 15.00 WIB, the entire series of Commuter Line Basoetta No. 806A that was tempered was successfully evacuated from the scene.
VP Corporate Secretary of KAI Commuter Karina Amanda explained that the repair of the pole and the overhead line (LAA) cable that was damaged had also been handled by the officers.
"So starting at 16.25 WIB, the Commuter Line journey can again pass on both lines, which previously only used one line," Karina said in an official statement, Friday, February 20.
Karina added, as the infrastructure is normalized, the Commuter Line Basoettakembali travel service is operated starting at 17.00 WIB, both for departure from the airport to Manggarai and vice versa.
However, officers in the field are still continuing to improve the normalization of infrastructure so that train travel can return to pass on both lines safely and in accordance with the established operational speed.
During the handling process, KAI Commuter recorded 33 canceled Commuter Line Airport trips and 16 canceled Commuter Line Tangerang trips.
In addition, as many as 18 Commuter Line Tangerang journeys were engineered with only serving to Rawa Buaya Station to return to Duri Station.
"Previously, the Commuter Line Basoetta service was temporarily stopped during the evacuation and infrastructure repair process until it was declared safe to operate. KAI Commuter ensures that all Commuter Line Basoetta tickets that users have booked for the affected travel schedule will be refunded 100 percent," said Karina.
Karina said, the process of returning funds or refunds can be done directly at the Commuter Line Basoetta station counter according to the applicable provisions.
"KAI Commuter apologizes for the operational constraints that occurred and appeals to the public to always be careful and prioritize train travel when crossing a piece of track," he said.
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