Early Ramadan, KAI Predicts 246,127 Passengers Take Advantage Of Long-distance Trains

KAI (Photo: Doc Antara)

PT Kereta Api Indonesia (Persero) noted that 246,127 customers will use long-distance train services (KA JJ) to use the beginning of Ramadan to return to their hometowns in the period of transportation from February 28 to March 2, 2025.

According to PT KAI Vice President Public Relations Anne Purba, 125,008 of the 246,127 customers using the long-distance train service departed on February 28.

Meanwhile, 69,719 passengers departed on March 1 and 51,400 passengers departed on March 2.

"This number will continue to grow because sales are still ongoing," he quoted Antara as saying.

Anne Purba further said that the trend of returning home ahead of Ramadan is a common thing.

"People tend to want to carry out the first fasting with their families in their hometowns so that the demand for travel by train increases," he said.

KAI continues to be committed to providing the best service to customers by ensuring operational readiness, improving facilities, and implementing various innovations to improve travel comfort.

To accommodate the high public interest, he said KAI had prepared various strategic steps, such as optimizing the number of train trips, increasing digital services, and implementing sustainability programs to create a more environmentally friendly travel experience.

As part of efforts to support sustainability, KAI expands the provision of water stations at various stations. Currently, there are 28 stations that have provided free drinking water refill facilities for customers.

"The move is intended to reduce the use of disposable plastic bottles and support a more environmentally friendly lifestyle," said Anne Purba.

In addition, to provide a more comfortable travel experience, KAI continues to improve facilities on trains, such as providing the latest entertainment services through the Entertainment on Board (EOB) platform in the Luxury and Communication Suites classes.

"This feature allows customers to enjoy a wide selection of entertainment during their trip," explained Anne.

In an effort to accelerate the boarding process, KAI has also expanded the implementation of the Face Recognition Boarding Gate at 21 main stations. This technology allows customers to board faster and more efficient without the need to show physical tickets and identities.

"Especially in the month of Ramadan, PT KAI will also distribute free takjil for customers who break their fast at the station," he said.

A total of 34,400 takjil packages have been prepared and will be distributed at 21 main stations to provide more comfort for customers who carry out fasting, said Anne Purba.

In addition to improving services, KAI also encourages awareness of carbon footprint through the Carbon Footprint feature in the Access by KAI application. With this feature, customers can see the amount of carbon emissions they managed to save by choosing trains over other modes of transportation.

Customers who wish to travel during the Ramadan period are advised to plan an earlier trip and take advantage of the available ticket booking system up to 45 days before departure via the Access by KAI application, the kai.id website, and various official ticket sales partners.

KAI also urges customers to take advantage of various digital service features that have been provided for travel convenience, including online ticket bookings and check-in services with a face recognition system.

"With these various innovations, we hope that the customer's travel experience will be more comfortable, practical, and efficient," said Anne.

As a form of appreciation for customers, PT KAI also presents the Merchandise for Kids program, where children traveling by train will get a tumbler and a dining box.

The initiative not only provides a pleasant experience for children, but also supports efforts to reduce plastic waste.

"With various service improvements and commitments to sustainability, KAI is optimistic that it can provide a safe, comfortable, and memorable travel experience for customers during the Ramadan period," Anne added.