JAKARTA - PT Kereta Api Indonesia (Persero) or KAI recorded that 672,418 long-distance and medium-sized train tickets during the Christmas and New Year holidays had been sold. This figure is 24.27 percent of the total seats provided as many as 2,770,864.
KAI Vice President Public Relations Anne Purba said the highest sales in the period before Christmas Day occurred on D-4 or 21 December 2024 with a total sales of 51,300 tickets.
Meanwhile, the period after Christmas, continued Anne, occurred on D+4 or December 29, 2024, with sales of 49,035 tickets.
"This number will continue to change dynamically and increase, because sales are still ongoing," he said in an official statement, Tuesday, December 3.
"KAI hopes that people can immediately book tickets and plan a vacation carefully because the Nataru River train tickets are still quite widely available," he continued.
Anne said a number of initiatives had been prepared to ensure safe, comfortable, and memorable travel during the Nataru period which KAI set from 19 December 2024 to 5 January 2025.
Furthermore, Anne said one of them was by increasing the number of Customer Service Mobile (CSM) at 39 Regional Operations and Division stations.
"A total of 170 additional officers will be deployed to assist and provide direct information to train customers, ensuring customer needs are met quickly and efficiently," he said.
In addition, KAI added operational personnel such as cleaning service officers at 145 station, 198 On-Train Cleaning (OTC), and 147 train washing officers. This addition is carried out to adjust to the increase in train travel frequency during the Nataru period, so that the cleanliness of stations and trains is maintained optimally.
"KA additional KAI as many as 62 trains per day with a carrying capacity of 198,948 TD per day. In addition to additional trains, in supporting environmentally friendly movements, KAI also provides free drinking water stations at 24 stations," he said.
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Anne also said that there would be additional Face Recognition Boarding Gate facilities at a number of stations. Currently, several stations have been added, such as Pasar Senen, Bekasi, Kiaracondong, Kutoarjo, Lempuyangan, Tegal, Pekalongan, Jember and Medan Stations.
There was also the addition of a gate at Yogyakarta Station, the east door was originally 2 lanes to 4 lanes, the Surabaya Pasarturi Station for the economic waiting room was originally 2 lanes to 4 lanes and the installation of gate face recognition at Kediri Station, Cirebon Prujakan and Malang (old station).
"Through these various improvements in service, KAI is committed to making train travel at the moment of Nataru 2024/2025 the best transportation option that prioritizes security, comfort, and sustainability," he explained.
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