PasarPolis Continues Insurance Democratization Efforts For Indonesian People Through Partnerships With Gojek

Peter Van Zyl, President of PasarPolis. (Photo: Special)

JAKARTA - PasarPolis, the leading technology insurance company (insurtech) in Southeast Asia, is proud to announce the continuation of its strategic collaboration with Gojek, a leading on-demand service in Indonesia which is part of the GoTo Group. This partnership affirms the dedication of PasarPolis in revolutionizing the insurance industry by integrating comprehensive insurance solutions into GoTo's leading technology platform.

The Poles Market, through its strategic partner, PT Pasarpolis Insurance Broker, has won this collaboration through a competitive tender process, showing its innovative capabilities and approaches in the insurance sector. This partnership includes various insurance products, such as SafeTrip for travel protection when using Gojek mobility services.

Other products include package delivery insurance for GoSend, large-scale freight forwarding insurance for GoBox, as well as B2B2C delivery service insurance for GoKilat; all of these products are integrated into the full-stack ecosystem owned by PasarPolis which is supported by Indonesia's digital insurance provider, Tap Insure, which acts as an underwriter for insurance products.

The Popular Insurance Broker Market will provide insurance broker services by partnering with PasarPolis to provide insurance protection for hundreds of millions of trips each year. By leveraging advanced technology platforms, PasarPolis Insurance Broker can manage volumes that continue to increase efficiently through policy issuance automation and claim processes, thereby ensuring optimal efficiency and scale.

The platform's ability to publish up to about a hundred policies per second guarantees users get a fast and easy experience in obtaining insurance protection. A simple claim process also increases customer satisfaction, provides a problem-free experience.

"Insurance protection has an important role that is in line with our commitment to provide a safe and comfortable experience for consumers and our driver partners. Therefore, we continue to collaborate with various trusted insurance providers, one of which is PasarPolis Insurance Broker, to provide quality digital insurance solutions in protecting the daily activities of our customers, both when traveling, sending packages, or sending goods. This collaboration is proof of our commitment to prioritizing consumer safety and satisfaction," said Steven Halim, Head of Transport and Logistics Gojek, in his statement, Monday 29 October.

Steven added that the protection step through the existence of insurance is one of the three pillars of the #AmanBersamaGojek initiative. The other two pillars, namely education and technology, serve as preventive measures to prevent security risks.

"We are committed to continuing to provide education to our driver-partners regarding security topics, both through face-to-face sessions and online training modules available on the application. Training topics include driving safety, first aid on accidents (P3K), to the prevention of sexual violence. In addition, we continue to improve technology with features such as emergency assistance buttons and the feature of sharing travel to ensure safety during travel. The three pillars are here to complement each other in creating comprehensive security for the Gojek ecosystem," added Steven.

Peter Van Zyl, President of PasarPolis admitted that he was honored for the trust given by GoTo to the Popular Market and was very enthusiastic about collaborating with Gojek as part of the GoTo Group, a leading leader in Indonesia's digital ecosystem.

"This partnership is proof of our commitment to provide innovative, affordable, and easily accessible insurance solutions for all market segments. By integrating our advanced technology platform with the GoTo service, we hope to provide a seamless and broad insurance experience to meet the needs of millions of users with just one tap or as simple as #TapInAja," said Peter.

PasarPolis has been working with GoTo's ride-hailing platform, Gojek, since 2018, as one of the insurance solutions partners for Gojek's wide user base. This partnership plays an important role in making insurance products more accessible and affordable to millions of users or consumers.

In September 2020, PasarPolis also managed to secure US$54 million in Series B funding from a number of investors, including Leapfrog Investments, Xiaomi, Argor (formerly Go-Ventures), IFC, Alpha JWC, SBI Investment, and Intudo Ventures, to support its mission to democratize insurance throughout Southeast Asia.