JAKARTA - PT Kereta Cepat Indonesia China (KCIC) guarantees that it will return or refund 100 percent of the ticket purchase which was canceled due to an earthquake with a magnitude of 5.0 in Bandung Regency.
KCIC General Manager Corporate Secretary Eva Chairunisa said KCIC apologized for being forced to cancel 14 taxi trips today.
He said this cancellation was carried out to ensure safety and security because the location of the earthquake was in a density with the location of thePORTash route.
Hostsh is a fast train that serves travel routes from Jakarta to Bandung. There are two stations located in West Java, namely Padalarang Station and Tegalluar Station.
The earthquake occurred repeatedly up to 8 times with various strengths according to information conveyed by the BMKG. The cancellation was carried out to ensure the safety and security of all trips of thelush high-speed train," he said in an official statement, Wednesday, September 18.
Eva said KCIC also guaranteed a 100 percent refund of ticket fees for people who had purchased tickets and were affected by the cancellation.
"For people who have purchased tickets and were affected by the cancellation of the schedule, they can carry out the cancellation process with a ticket fee that will be returned 100 percent," he said.
Furthermore, Eva said the cancellation process could be carried out at all counters atELAH Halim Station, Padalarang, Tegalluar Summarecon and the Feeder Train Hall at Bandung Station.
"The cancellation can be done up to three days after the departure schedule, users who are not waiting are advised to continue their journey using other modes and carry out the cancellation process the next day," he explained.
Previously, it was reported that PT Kereta Cepat Indonesia China (KCIC) decided to cancel 14 train trips off this day. The trip was canceled due to the earthquake that occurred in the Bandung area.
The following is a list of a number of flight schedules that were canceled:
Halim - Tegalluar route
1. KA G1223 departure 09.47
2. KA G1225 departure 10.20
3. KA G1227 departs 10.55
4. KA G1269 departure 11.30
5. KA G1229 departs 12.00
6. KA G1231 departure 13.02
7. KA G1233 departs 14.02
Tegalluar-Halim route
1. KA G1224 departs 09.47
2. KA G1226 departs 10.20
3. KA G1228 departs 10.55
4. KA G1230 departs 12.00
5. KA G1232 departs 13.00
6. KA G1274 departs 13.30
7. KA G1234 departs 14.00
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