BSI Optimizes Support Services For XXI 2024 PON Financial Transactions

Illustration (Photo: Doc Antara)

PT Bank Syariah Indonesia Tbk (BSI) optimizes all service channels to ensure the smooth running of financial transactions during the XXI Aceh National Sports Week (PON) North Sumatra (North Sumatra) 2024, especially those held on Earth Serambi Mecca.

BSI Sales & Distribution Director Anton Sukarna said the BSI commitment was realized with a number of strategic initiatives in order to increase the capacity of financial services, from the aspect of network infrastructure to operations.

One of them is the support for smart sales services (branchless banking) by optimizing the presence of 17,830 BSI Agents and the Company provided 3,754 EDC Merchant BSI machines.

"This aims to facilitate access to financial services without an office for athletes, officials, and visitors during the 2024 PON event in Aceh," Anton said as quoted by ANTARA, Monday, September 9.

He said that BSI as the largest Islamic financial institution in Aceh was determined to support the success of PON XXI 2024.

Not only sponsoring the platinum PON XXI Aceh-North Sumatra 2024, BSI is also committed to providing excellent services that provide convenience in financial transactions for athletes, officials, visitors and the wider community in Aceh.

"A number of strategic initiatives in order to make PON XXI 2024 a success in Aceh, we present to ensure the smooth running of financial transactions for athletes, officials, and PON spectators, as well as the wider community. Starting from the addition of the number of ATMs/CRM, EDC, QRIS merchants, optimizing the digital channel BSI Mobile, to BSI Agents to further strengthen and expand BSI's financial services. Now all BSI service channels are ready to be used," said Anton.

Especially for branchless banking services, Anton emphasized that 17,830 BSI Agents are ready to serve various banking and financial transactions from athletes, officials, spectators and people whose residential/adcommodation locations are far from the ATM machine location.

A number of these transactions start from cash withdrawals, transfers to fellow BSI accounts or to other banks, purchasing credits and paying electricity bills.

In detail, out of a total of 17,830 BSI The agents were 9,358 agents spread across the Lhokseumawe area, 4,727 agents were in Meulaboh and 3,744 agents were in Banda Aceh.

Anton also explained that nearly 60 percent of the total BSI Agents throughout Indonesia are in Aceh Province.

While the rest are scattered on the island of Java. He also ensures the importance of good service standards in each BSI Agent, so that service quality remains optimal for the community.

In addition to the smooth running of financial transactions during the 2024 PON, Anton also emphasized strengthening financial services through BSI Agents as well as an effort to support the people's economy.

The widely distributed BSI Agent network increases people's financial inclusion and opens up opportunities for economic improvement for agents.

"Through this PON momentum, BSI seeks to optimize services to increase banking and Islamic financial inclusion, especially in villages and areas that have not been reached by branch offices," he also said.

What Anton said was agreed by one of the BSI agents, Mutiara Indah, who is the owner of the "Ude Stadium" Shop at the Stadium Village Unit.

Mutiara said that the BSI Agent service in her shop only started about a month ago in preparation for PON.

In his shop, customers can make various transactions, including cash withdrawals, cash deposits, and payments via QRIS. Each transaction will also get a promo in the form of isotonic mineral water.

"I have prepared the necessary funds and supplies, including cash and basic commodities such as snacks and drinks. We hope that our presence can meet the needs of the community, athletes, and visitors during PON," he said again.

In addition, Anton also explained, to welcome PON XXI Aceh-Sumut, BSI also increased the number of QRIS, EDC, and ATM merchants around the PON venue and a place to stay athletes and officials.

BSI has installed a total of 910 ATM and CRM machines throughout Aceh with 704 existing machines, as well as 206 new units installed in strategic locations. Including 117 units in Banda Aceh, 54 units in Lhokseumawe, and 35 units in Meulaboh.

BSI also prepared cash of IDR 2.8 trillion to anticipate a spike in transactions during the event, which is available at 16 Branch Offices, 137 Sub-Branch Offices (KCP), and 7 Functional Funding Offices (KFF).

To ensure the availability of banking services in strategic locations, BSI also provides mobile cash cars in several important areas and places 10 online outlets to facilitate access to banking services.

Furthermore, Anto explained that BSI also optimizes BSI Mobile digital services that provide complete features and open 30 weekend banking outlets that will operate regularly during PON.

Thus, it is hoped that it will make it easier for customers who want to transact on weekends.

BSI also presents QRIS facilities at more than 45,000 merchants and 1,399 EDCs to facilitate safer and more efficient non-cash transactions.

In addition to preparing banking infrastructure, BSI also pays attention to the spiritual needs of athletes and visitors to the 2024 PON in Aceh.

The company has prepared a prayer room in two main locations, namely at the Harapan Bangsa Stadium (commodating Basketball and Tennis venues) and in the Keliling Reservoir (to accommodate the Rowing venue).

BSI has also prepared eight units of knockout prayer rooms that will be placed in various strategic venues, and the Company also provides 2 shuttle buses for the media every day to serve pick-up from the media center at the Hermes Hotel to Harapan Bangsa Stadium.

"We are very enthusiastic about welcoming PON XXI and are committed to providing full support through easy transactions. We urge the public and athletes to take advantage of cashless services such as BSI Mobile, QRIS, and Hasanah Card in transactions during the event," said Anton.