JAKARTA - Aside from considering the potential returns and risks when investing in the capital market, safety is a crucial factor for Indonesian investors. Recently, the issue of data breaches has become a significant topic in national media discussions.
In response to the growing concerns, Indonesia’s leading digital investment app, Bibit.id, encourages the public to remain calm yet prudent in their investment decisions. Bibit PR & Corporate Communication Lead, William, emphasized several considerations for the public or investors when selecting an investment platform.
First of all, regarding legality and licensing, William emphasized the importance of verifying if a company is registered and licensed by financial regulators. For Bibit, it is a licensed Mutual Fund Selling Agent (APERD) and a Level II Marketing Partner for Securities Intermediaries, supervised by the Financial Services Authority (OJK).
Bibit is also the official distribution partner for government securities (SBN) appointed by the Indonesian Ministry of Finance (Kemenkeu RI). Bibit has received four prestigious awards from Kemenkeu RI, including Best Retail Government Bond (SUN) Distribution Partner 2022, Best Retail State Sharia Securities (SBSN) Distribution Partner 2022 and 2023 in the Fintech category, and Best Retail SUN Distribution Partner in the Fintech and Electronic Trading System Organizer category 2023.
Secondly, regarding investment mechanisms, William advises the public to carefully investigate how their funds are stored and managed. For mutual fund investments on Bibit, all customer funds are securely held by custodian banks such as BCA, BNI, and HSBC, not by Bibit itself. This practice is aligned with OJK regulations.
For SBN, Fixed Rate (FR) government bonds, and Stable Earn investments, these products are issued by the government and 100 percent guaranteed by the state in accordance with applicable laws. For stock investments, customer funds remain safe in their portfolio as long as they are not sold. “Additionally, ownership of all investment products on Bibit is recorded at the Indonesian Central Securities Depository (KSEI) under the investor’s name, ensuring transparency and security,” said William.
Thirdly, regarding security features, Bibit prioritizes the safety of customer data and funds. Bibit offers advanced security measures such as biometric login systems, including Face ID or Fingerprint, ensuring that only the account holder can access their Bibit account.
The current question, what if a user unintentionally grants access to someone else? Rest assured, others cannot directly access the Bibit account using their devices. As the device is not recognized by Bibit’s system, the user will receive an email notification for any suspicious login attempts. Users can also monitor login and logout activity on all connected devices, ensuring they remain in control. “This makes investing on Bibit more advanced, secured, and reassuring for investors,” William added.
Regarding the withdrawal of investment funds, Bibit places a high priority on security. Each mutual fund sale must be confirmed with a PIN code, ensuring a safer transaction process for investors. Access to user personal data is also protected by a PIN for enhanced security. Additionally, it is important to note that mutual fund sales can only be withdrawn to a bank account under the user’s name as per their ID. Therefore, no one else can withdraw the funds to a different bank account.
Lastly, William encourages the public to proactively protect their data security. He advises against conducting financial transactions over public Wi-Fi, sharing phone numbers on social media, responding to unknown chats or clicking on suspicious links. He also emphasizes that all investment activities should be conducted within the Bibit app.
"If you have any doubts, need to confirm something, or encounter suspicious parties claiming to represent Bibit, please contact our 24/7 customer support. Our team prioritizes security and provides the best service so that Indonesians can invest easily, safely, legally, and according to their financial goals," William concluded.
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