Government Improves Export, Import, And Logistics Services With The INSW System

Head of the National Single Window Institute (LNSW) of the Ministry of Finance Oza Olavia (right). (Photo: Doc. Ministry of Finance)

JAKARTA - The Indonesian government continues to strive to improve export, import and logistics governance.

To support this, a strengthening of synergy and collaboration between ministries/agencies is carried out in the context of efficiency of integrated public services in Indonesia National Single Window (INSW).

Head of the National Single Window Institute of the Ministry of Finance (LNSW Kemenkeu) Oza Olavia claimed that export, import, and logistics services by ministries/agencies were more efficient in line with the formation of the INSW system.

Oza said that basically the INSW system is intended to present one face of government services to business actors and has made export, import, and logistics services by ministries/agencies more efficient and integrated.

"Currently, business actors only need simple and integrated interactions with the government," Oza said in his statement, Friday, July 5.

Oza said that before the INSW system for export, import, and logistics activities, various governance problems faced by Indonesia included manual processes, silo, and repetition and duplication of processes and data.

According to Oza, thanks to the INSW System, digital transformation of exports, imports, and logistics occurred.

Business actors simply submit one submission through SINSW, then SINSW distributes the data to the existing system in the relevant ministries/institutions.

This changes the manual work pattern to digital-based for every government service since before arrival (pre-arrival), upon arrival (pre-cargo clearance), the cargo clearance process, to post-cargo clearance," Oza explained.

As for the achievement of the INSW system, currently the average number of electronic origin certificates (SKA) has reached 2.7 million documents for imported e-SKA and 1.7 million export e-SKA documents and is able to speed up the process of sending SKA documents which originally required 19 days for manual documents, now can be done in 7.4 minutes.

The results of the Prospera survey in 2023 show that the integration of licensing services carried out by INSW has succeeded in achieving a time efficiency of 56.4 percent and cost efficiency of 97.8 percent.

Meanwhile, for the integration of quarantine and customs services, the time efficiency is 73.4 percent and cost efficiency is 46.1 percent.

In the system in the Special Economic Zone (KEK), there are 8 modules available and the transaction value of the KEK Service Notification (PJKEK) reaches 36.34 trillion.

Meanwhile, the integration of transport services resulted in a time efficiency of 71.4 percent and a cost efficiency of 15.8 percent.

For Online Container Expenditure (SP2), the resulting time efficiency is 47 percent and cost efficiency is 32.4 percent. Furthermore, the average national dwelling time achievement in the first quarter of 2024 is 2.87 days.