JAKARTA - PT AIA Financial (AIA) paid a total claim of IDR 10 trillion in 2023, bringing the cumulative total payment of claims and insurance benefits made by the company over the past five years to reach IDR 49 trillion.
"This reflects our highest commitment in maintaining trust from many parties, including customers and business partners," said AIA President Director Sainthan Satya tanthy in Jakarta, quoted from Antara, Friday, May 31.
He said that his party managed total coverage money (UP) in the amount of Rp749 trillion, or an increase of 37 percent over the past five years and showed the trust of customers in the company's reputation.
Even so, he said that the company's financial condition remained solid with the Risk Based Capital (RBC) ratio for conventional business lines reaching 434 percent, for sharia tabarru funds of 3,146 percent, and for sharia operator funds it was recorded at 12,584 percent.
In addition, Sainthan said that his party recorded a total premium income in 2023 of IDR 10 trillion, resulting in a profit after tax of IDR 1.6 trillion with a comprehensive total profit of IDR 918 billion.
He said that the positive performance was achieved thanks to various product innovations developed based on customer aspirations and needs in various segments, including the high net worth segment which is one of the main segments in the company's business.
Last year, his party launched their first loyalty program for the segment, namely AIA Altitude, to provide added value and facilities for individual health needs and lifestyles in the high net worth segment.
"We are consistent in creating quality business growth and strong operating income, supported by professional, reliable and digitally proficient distribution channels," he said.
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As a company that also focuses on providing social impacts to the community, Sainthan stated that his party also carries out sustainability principles (ESG) through operational practices and various business initiatives.
One of the ESG AIA programs is One Policy, One Tree (One Tree, One Policy), which is the company's collaboration with Coldplay Music of the Spheres and One Tree Planted to plant trees for each customer's policy.
Through this program, AIA strives to be able to contribute in mitigating the impacts of climate change in Indonesia and creating a healthier quality of the environment.
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