Good News From Moeldoko: The Managing Director Of Jiwasraya Will Meet Customers To Find Claim Payment Solutions

Head of Presidential Staff Office Moeldoko. (Photo: Doc. Antara)

JAKARTA - The Presidential Staff Office (KSP) stated that the President Director of PT Asuransi Jiwasraya Persero will meet his customers and establish communication to discuss solutions to the problem of paying insurance claims.

Head of the Presidential Staff Office Moeldoko said he had conveyed to Jiwasraya President Director Hexana Tri Sasongko all the demands of the Jiwasraya Victim Customer Forum (FNKJ).

"These four points were conveyed by FNKJ to the KSP. We want to know more clearly what situation is being faced and what steps will be taken in the future," said Moeldoko, quoted from Antara, Wednesday, March 10.

The four points of the FNKJ, he continued, include stopping the socialization of restructuring, continuing to pay benefits, then regarding propaganda in the public space, and canceling restructuring by examining more solution options.

Moeldoko also asked Hexana's willingness to return to the meeting with the FNKJ, together with the KSP. From that meeting, Moeldoko hoped that FNKJ and Jiwasraya could provide mutual understanding of problem-solving options.

In the meeting between KSP and Jiwasraya, also attended by the President Director of Bahana Business Development Indonesia Persero or Indonesia Financial Group (IFG) Robertus Bilitea and the Director General of State Assets of the Ministry of Finance Isa Rachmatawarta.

Hexana, Robertus and Isa stated that they were ready to meet again with the FNKJ. Hexana explained that what Jiwasraya has done has gone through various processes, both through meetings with the House of Representatives Commission VI, to direct communication with corporate, retail and bancassurance customers.

"In fact, 72 percent of bancassurance customers, 61 percent of corporate customers and 68 percent of retail customers have agreed to restructure," he said.

According to Hexana, every Jiwasraya action is always equipped with a legal opinion. This is not widely understood by customers, especially bancassurance customers.

Even so, Hexana realizes that the existing options cannot satisfy all parties, but they are one of the best options compared to bailout or liquidation.

Meanwhile, IFG President Director Robertus Bilitea explained that his party continues to process the transfer of the Jiwasraya policy to IFG Life, which is currently still waiting for an operational permit from the Financial Services Authority (OJK).

Through this option, the Jiwasraya policy will be managed by IFG Life. This new company will also receive a capital injection of IDR 20 trillion from the government plus IDR 4.7 trillion from IFG as a holding (parent company).

"This option is the best option for restructuring the Jiwasraya policy. With the available capital, we hope to ensure the continuity of the policy transfer," said Robertus.

Meanwhile, Isa emphasized that the state will not remain silent in resolving the Jiwasraya problem.

"What we are doing is better than other insurance problems. This step is not perfect, but the government is committed to resolving it," added Isa.