Hit By Issues Of Ransomware Attack, KAI Conducts Investigation

KAI (Photo: Doc Antara)

JAKARTA - PT Kereta Api Indonesia (Persero) or KAI ensures that it will conduct an in-depth investigation related to the issue of cyber ransomware attacks on the KAI company system which causes leakage of employee and passenger data.

KAI's VP of Public Relations Joni Martinus emphasized that until now there has been no evidence that KAI data has been leaked as narrated. However, investigations will still be carried out.

"We will continue to conduct an in-depth investigation to address the issue," Joni told reporters, Tuesday, January 16.

KAI also confirmed that all data in the KAI system is safe. Joni also said that the entire train ticket sales system online is still running well.

"We also make sure that all KAI data is safe, and until now all IT operational systems, KAI online ticket purchases, and Face Recognition Boarding Gate services at all stations are still running well," he said.

Therefore, KAI also asked the public not to worry about the issue of cyber ransomware attacks on the KAI company system which caused the leakage of employee and passenger data. This is because there is no evidence that the KAI system was hacked.

"People also don't need to worry about data security in the Face Recognition Boarding Gate feature used by KAI. Because KAI already has good information security management," he explained.

Joni also said that KAI had implemented the ISO 27001 International Standardization Information Security Management System.

For further steps, continued Joni, KAI will cooperate with the authorities to investigate the case. KAI is committed not to subject to this extortion crime.

"KAI periodically continues to improve cyber security for the convenience of customers to continue to use the train's mass transportation services that are comfortable, safe and on time," concluded Joni.

For your information, information circulated on social media X which was uploaded by an account with the name @TodayCyberNewsexplained that a hacker group claimed to have accessed sensitive data, including employee information, customer details, and others from the Indonesian Fire Research company.

Based on the image uploaded by the account, the hacker also asked the government to provide a ransom to retrieve KAI data with a nominal 11.69 bitcoin or around Rp7.7 billion (based on the price of bitcoin Rp657,577,066 per BTC on January 15 at 21:56 WIB).