Valas Transfer Is Getting Smoother, Bank Mandiri Strengthens Transaction Features In Livin' By Mandiri

Photo: Doc. Bank Mandiri

Bank Mandiri continues to innovate to provide easy, fast and safe financial services for customers through the presence of reliable features on Super App Livin' by Mandiri. Well, the features that continue to be updated are none other than Foreign Transfers that allow customers to make money transfer transactions to various countries with competitive, fast, and fully accepted exchange rates in the destination country.

Not without reason, Bank Mandiri Network and Retail Banking Director Aquarius Rudianto said that the current transfer of Valas has become one of the most popular features of customers at Livin' by Mandiri in managing foreign exchange transaction needs (foreign currency). Moreover, foreign exchange transfers in Livin' by Mandiri can now be made to 9 foreign currencies ranging from US Dollars (USD), Euros (EUR), Singapore Dollars (SGD), Australian AUD Dollars, Pound sterling (GBP), Hong Kong Dollars (HKD), Canadian Dollars (CAD), Baht Thailand (THB) to Indian Rupees (INR).

"Through this feature, we want to provide a practical and efficient solution for our customers in conducting foreign exchange transactions, especially in today's digital era. Through Livin' by Mandiri, transfer transactions to foreign currencies by customers can be done at any time, anywhere only through smartphones," said Aquarius in his official statement, Friday, November 17.

Evidently, since being presented in mid-February 2023 to November 14, 2023, the total frequency of foreign exchange through Livin' by Mandiri has reached almost 44 thousand transactions.

Meanwhile, the volume of foreign exchange transfer in the same period reached Rp. 943 billion, around 10 percent of the frequency and volume of foreign exchange transfers were carried out by User Livin by Mandiri who were abroad. In the future, it is hoped that the frequency and volume of foreign transfers carried out by User Livin by Mandiri can continue to increase.

Meanwhile, the most widely used currencies are USD, SGD, EUR and AUD. Meanwhile, since the presence of this feature, the number of new foreign exchange account openings at Bank Mandiri has also increased, with more than 8,000 new accounts from February 2023 to November 14, 2023.

"We will continue to develop the Livin' by Mandiri features to be a solution to the needs of financial transactions for the community as a whole. In line with Bank Mandiri's vision to become a preferred financial partner," said Aquarius.

Not only that, to expand the acceptance and acquisition of digital services, Bank Mandiri has also recently held the Livin' Around The World program in Australia.

In routine activities held abroad, Bank Mandiri also introduced account opening services for Indonesian citizens (WNI) who are abroad directly on the Livin' by Mandiri application.

"Bank Mandiri encourages all digitized services in total to be present as a one-stop financial solution for customers, including Livin' by Mandiri who have been able to greet Indonesian people directly in various parts of the world," he added.

In the event which was held in Australia on November 14, 2023, Bank Mandiri invited hundreds of diaspora and students in Australia. This event was also attended by Consul Coordinator for Information Social and Cultural Affairs of the Indonesian Consulate General in Sydney I Made Oka Wardhana.

Not only foreign exchange transfers and opening accounts, but Livin' Around The World in Australia also introduced several superior Livin' by Mandiri features such as Livin' Sukha to meet the needs of lifestyle to the Livin' Investment feature to complement customer financial services.

For information, since its launch in October 2021 Livin' by Mandiri has been downloaded more than 32 million times with the number of active users reaching 21 million users, growing 55 percent year on year (YoY). Thanks to the innovation that continues, Livin' by Mandiri has been able to manage more than 2.02 billion transactions as of the end of September 2023, up 50 percent compared to the previous year.