JAKARTA - President Director of PT Bank Syariah Indonesia Tbk Hery Gunardi confirmed that the news about a ustaz carrying out a BSI server plot was a hoax.
"That's a hoax," said Hery briefly when contacted by VOI, Thursday, May 11.
Previously this photo appeared after BSI's mobile banking service had been disrupted since Monday, May 8.
In a photo circulating widely on the internet, a screenshot of a Facebook post featuring the Sharia Supervisory Board of BSI Didin Hafidhuddin, Mohammad Hidayat, and Oni Sahroni with a caption written:
"Please, friends, teachers, and our colleagues Ustaz Hasan Bishri ask meruqyah of the central BSI (Indonesian Sharia Bank) server room which is down from yesterday. Efforts to be born and inner are sought. May Allah provide convenience. Amen yaa robbal 'alamin,".
Meanwhile, Hery also apologized for the obstacles experienced by customers in accessing mobile banking services.
Regarding this incident, BSI at the same time emphasized its commitment to maintaining the security of customer funds and data.
Hery said that his party continues to process normalization with a main focus to maintain funds, customer data remains safe.
"On behalf of Bank Syariah Indonesia, we apologize for the inconvenience of customers due to obstacles in accessing BSI services on May 8, 2023. We have carried out the normalization process of Bank Syariah Indonesia services, with top priority to ensure that customer funds and data remain safe at Bank Syariah Indonesia," said Hery.
On Tuesday 9 May, said Hery, BSI has succeeded in normalizing services on ATM networks and branch offices.
On that day, he continued, customers were able to make transactions on BSI branch and ATM networks spread throughout Indonesia.
Masih pada hari yang sama, Selasa 9 Mei malam, secara bertahap layanan BSI Mobile juga sudah dapat diakses oleh nasabah dengan fitur-fitur basic.
Then today at 14.00 WIB, said Hery, the Company is conducting monitoring and the process of normalizing transactions that have an impact on BSI services cannot be accessed temporarily, namely services at branches, access to BSI Mobile and ATMs throughout Indonesia.
"We will continue to provide the latest information so that customers can transact normally," he explained.
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As for the cyber attack, continued Hery, basically BSI will conduct a search on this matter.
"This needs further proof through audits and digital forensics. We continue to coordinate with various parties, both regulators and the government," said Hery.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
