Anticipate Customer Needs Ahead Of The Substitution Of The Year, BCA Prepares Cash IDR 37.6 Trillion

Illustration. (Photo: Doc. Antara)

JAKARTA - PT Bank Central Asia Tbk (BCA) provides cash of IDR 37.6 trillion to anticipate customer withdrawal needs at ATMs during the Nataru holiday. This number is an 8 percent increase compared to 2021.

BCA President Director Jahja Setiaatmadja said BCA will anticipate customer banking needs through its various channels.

"Observing the needs of customers who are dynamic and diverse, BCA continues to encourage hybrid-concepted services, both online and offline and can still make transactions through BCA digital services, such as BCA mobile, myBCA, and KlikBCA," he said in an official statement, Friday, December 30.

Jahja added, during the 2022 Christmas and 2023 New Year (Nataru) holidays, the BCA branch offices will operate normally on weekdays.

Regarding the need to open a new account, Jahja continued, it can be done online through BCA mobile. Then, bill payments that generally arrive at the end of the month can also be done in one hand at BCA mobile and myBCA.

Customers can also access the Lifestyle feature on BCA mobile to order and pay for airplane tickets, trains, cinemas, to attractions and recreation.

BCA also provides a QR Cross Border facility via BCA mobile that customers can use when traveling to Thailand.

"When shopping and making payments in Thailand, BCA customers can use the QRIS feature at BCA mobile to pay by scanning the QR code from merchants who have partnered with Thai banks that are integrated with the QRIS network," explained Jahja.

In addition to transactions can be made cashless and practical, the nominal transactions made will be automatically converted according to the competitive BCA e-rate exchange rate.

Jahja further appealed to customers to be careful of various modes of fraud on behalf of BCA.

"Never share confidential banking personal data such as ATM card numbers, PIN, OTP, and others. BCA has never asked customers to fill in personal data through any means, including links," concluded Jahja.