Collaboration With IBM Consulting, BTN Multi Cloud Technology Adoption In Its Banking System

BTN Bank Building. (Photo: Doc. LinkAja)

JAKARTA - PT Bank Tabungan Negara (Persero) Tbk (BTN) collaborated with IBM Consulting to modernize the banking system by utilizing the governance methodology of IBM Cloud Governance.

IT & Digital Director of BTN Andi Nirwoto said, this collaboration is very important to ensure security, compliance in the use of cloud computing in the banking industry.

"Financial institutions such as digital transformation banking are mandatory initiatives. Transformation needs to be done so that banks are able to face the challenges they face, such as market changes, maintain customer data security and comply with government regulations," he said in an official statement, Wednesday, November 30.

Andi added that banks are also required to be able to meet the needs of customer financial services in real time, anywhere, anytime without having to visit branch offices.

To answer these challenges, he continued, BTN carried out a transformation by adopting the latest technology including the use of multi-clouds in its banking system.

The collaboration with IBM Consulting has actually begun to be initiated at the end of 2021. We need partners who can help develop cloud governance so that multi-cloud utilization can run appropriately and optimally. Through the existing process, we believe that IBM Consulting already has intensive experience related to BTN's needs," explained Andi.

Andi explained that IBM Cloud Governance is a framework consisting of determination, enforcement, and supervision of activities and guidelines needed as part of behavioral rules for cloud use. For example, cloud governance can handle services from one or more cloud service providers (CSPs), including container, AI, implementation programming interfaces (APIs), data platforms, and infrastructure that support various processes.

The process involves policies, interactions, storage, or data and application management.

Any process in cloud governance can include what will be done, which option is available, and who is responsible. The development of this framework also accelerates BTN in ensuring the speed, agility and flexibility of cloud adoption can be achieved and simultaneously obtained sustainable adaptation.

BTN is optimistic that optimizing multi- cloud usage will help BTN provide convenience and convenience in services, including opening savings accounts, opening deposits, applying for credit, including choosing a house to buy or auction. Not only that, customers can also access reports and financial transactions anywhere and anytime with various digital devices they have.

With these various service facilities for customers, it can not only increase the trust and loyalty of BTN customers, but is also able to boost fee-based income and the number of transactions through current account saving accounts (CASA) or low-cost funds of the company.

"We continue to take transformation and innovation steps to support the achievement of our IT and Digital vision to become a reliable bank and provide the best IT services in class, as well as operational advantages to accelerate the realization of business goals that are in line with BTN's vision to become the Best Morgage Bank in South East Asia in 2025," added Andi.