JAKARTA - DKI Jakarta Governor Pramono Anung responded to complaints from residents of Johar Baru Village, Central Jakarta who are still experiencing a piped water crisis. The termination of PAM's water service to the area has occurred since Friday, October 31 night.
The death of the DKI BUMD's piping water service occurred due to maintenance or maintenance of the electricity network. PAM Jaya previously targeted water services to return to normal after a maximum of 48 hours. However, this has not happened to the residents of Johar Baru.
"Things like this of course do happen because there are problems with maintenance, maintenance, and there are also electrical problems that occur in that place," said Pramono at Taman Ismail Marzuki, Central Jakarta, Monday, November 3.
Pramono emphasized that PAM Jaya had taken anticipatory steps for customers who were experiencing a water crisis. Namely by providing clean water tanks in each village office. Residents, according to him, can take water from there.
"For PAM Jaya, it has indeed submitted a report to the governor for approximately 5 to 6 days there will be a water issue. And they have prepared tanks to be distributed to the public and this has been announced previously," Pramono explained.
Previously, Perumda PAM Jaya announced that it had temporarily suspended piping water services in North Jakarta, East Jakarta, and West Jakarta. This is the impact of PLN's rejuvenation work at the Pulogadung Water Processing Installation (IPA), East Jakarta, which has a production capacity of 4,500 liters per second.
PAM Jaya President Director Arief Nasrudin explained that this temporary suspension is needed to prevent the risk of short circuits or damage to the electricity network which can cause greater disturbances. Water services will be turned off starting Friday, October 31, 2025 at 22.00 WIB until Saturday, November 1, 2025 at 02.00 WIB.
"If there is no electricity repair by PLN, the risk is quite large. It can cause short circuits or unexpected disturbances that actually make water services uncertain," said Arief, some time ago.
Arief appealed to customers to collect water before work starts as an anticipatory measure during supply disruption. He added that although repairs only last four hours, recovery in water distribution to customers can take up to 48 hours, depending on the distance and pressure of the pipeline network.
"After four hours of treatment completed, the nearest area of the IPA will immediately return to water supply. But for a further area, it can take up to two days," he explained.
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