JAKARTA - Transportation observer Djoko Setijowarno assesses Blue Bird transportation company as the best example in implementing an effective and ethical driver development system.
This was conveyed by him following the incident of the Jak Lingko Microtrans driver who was angry on the road when he was reprimanded by other motorists at the red light in the Kelapa Gading area, North Jakarta, Friday, July 18, 2025.
"If I look at the best driver coaching system, it's in Blue Bird. Whatever he's never angry. He wants to be abused by passengers, he's the most sorry, I'm sorry," said Djoko when contacted by VOI, Sunday, July 20.
Djoko said, the Microtrans drivers, most of whom come from the background of conventional angkot drivers, do require special attention and routine coaching to be more professional in working and maintaining ethics on the road.
He also compared Jaklingko's Microtrans driver with Blue Bird, who according to him was able to create a professional work culture among his drivers. "Anyway, they are not recruitment drivers, they used to be regular angkot drivers, so they really have to pay extra attention to drivers like this," he said.
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Djoko emphasized the importance of periodic guidance to public transport drivers who are now part of the Jak Lingko system so that similar incidents do not happen again.
"Privates like this really need routine (training). At least once a month. They, the groups (Jaklingko Microtrans drivers are reminded a maximum of one hour. It is necessary, although the material may be the same," he suggested.
The incident that occurred on July 18, 2025, went viral on social media after a Microtrans driver was caught on camera getting angry with the driver of a private car.
In the video circulating, the driver gets out of the vehicle and scolds the car driver who previously honked his horn because he was disturbed by the angkot which stopped on the wrong track when he was about to turn left.
This behavior is considered not to reflect the professional attitude of a public transport driver who should maintain safety and comfort on the highway. Djoko hopes that operators and related parties will not underestimate events like this and immediately strengthen the coaching system and supervise driver behavior in the field.
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