BNI's Rebuttal Regarding The Loss Of Rp20 Billion Deposit Money In Makassar: Customer Funds Are Guaranteed Safe With Us

JAKARTA - PT Bank Negara Indonesia (Persero) Tbk ensured that no funds were included in the alleged fraudulent case of a customer's deposit slip of Rp20.1 billion at the BNI Makassar Branch Office.

For this reason, BNI chose a legal settlement to get a bright spot regarding the existence of the funds that the customer had previously complained about.

"We received a complaint from a customer and discovered that there was a forgery of BNI deposit slips so that it was confirmed that no funds were entered in our system. We have reported this case to law enforcement," said BNI's Corporate Secretary, Mucharom, in a statement in Jakarta, quoted by Antara, Thursday 17 June.

According to Mucharom, BNI's management highly respects and upholds the ongoing legal process. BNI is also committed to always maintaining all customer funds stored at BNI.

"Customer funds are guaranteed to be safe at BNI. Services at BNI will continue to run normally. We also appreciate all customers who remain loyal to transacting with BNI," he said.

To that end, Mucharom also urges all customers to activate BNI Mobile Banking, so they can check the condition of their accounts at any time, both regarding incoming and outgoing funds, as well as other financial transactions.

"Customers are obliged to maintain the confidentiality of their personal data and banking facilities," he said.

Previously, the Chief Executive of the Deposit Insurance Corporation (LPS) Lana Soelistianingsih reminded depositors or investors to critically ask questions regarding the risks to their investments in order to avoid making mistakes in investing.

This must be done following cases of customers who are tempted by high deposit rates, while deposit rates cannot be set higher than LPS.

"Depositors or investors must critically ask questions regarding the risks of their investments," he told Antara in Jakarta, Monday, June 14.

Lana emphasized that depositors or investors should not only be tempted by the returns from their investments, but should also be critical in various ways, including the interest rate.

"Don't be tempted by returns alone. Depositors can ask the bank what the LPS guarantee interest rate is," he said.

He said that there are three things that depositors must pay attention to, namely, the account is registered, does not exceed the LPS guarantee interest rate, and does not cause the bank to fail.

The function of LPS is to guarantee customer funds so that customers do not panic when the depository bank fails with a maximum guaranteed deposit of IDR 2 billion per customer.

Meanwhile, bank supervision, including the potential for fraud and moral hazard, is still under the supervision of the Financial Services Authority (OJK). He said LPS and OJK would coordinate when there was a fraud and moral hazard that caused the bank to fail.

"If the bank is still active or alive, the authority is still with the OJK," he said.

Lana ensures that her party continues to increase socialization to the public regarding this LPS guarantee.