KAI Returns 100 Percent Ticket Customs Due To Falling Of Purwojaya Train
JAKARTA - The drop in the Purwojaya train (KA 58F) for the Gambir-Cilacap connection at the Kedunggedeh Station emblasis on Saturday, October 25, canceled a number of trips. The cancellation of the trip took place yesterday, Saturday, October 25 and Sunday, October 26.
For passengers who do not wish to reschedule their departure, KAI will return 100 percent ticket duties outside of the message fee. If you are not pleased, 100 percent refund of ticket duties outside of the message fee will also be given.
A joint team from PT Kereta Api Indonesia (KAI) Daop 1 Jakarta is still accelerating the handling at the location so that the track can return to normal soon and the train journey can return smoothly.
"KAI apologizes profusely to customers whose trips were affected," he said.
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KAI Daop 1 Jakarta appealed to prospective passengers to re-examine their train travel status through the Access by KAI application, the kai.id page, or Contact Center 121 to obtain the latest information.
PT Kereta Api Indonesia (Persero) Operational Area 1 Jakarta said that the 58F Purwojaya Train for Gambir Kroya experienced a fall on the two rear trains while crossing the Kedunggedeh Station Empladeh km 56+1/2, on Saturday, October 25, at 14:14 WIB, for the time being the downstream and upstream routes cannot be passed.
The Public Relations Manager of KAI Daop 1 Jakarta, Ixfan Hendriwintoko, explained that the first information was received from the 58F train driver who reported the annexation of two rear trains shortly after crossing the Kedunggedeh emblasam line, as for the stationarization of the 1st Purwojaya train series, 8 K1 (exclusive class) 1KM (Makan Train) and 1 Power Train with a volume of 232 passengers.