There Are Tax And Customs Issues, Now You Can Immediately Report To Pak Purbaya

Minister of Finance Purbaya Yudhi Sadive announced that the public can now submit their complaints directly regarding tax and customs issues via WhatsApp to number 0822-440-6600.

"Previously I promised, complain about customs issues, and specifically customs and taxes, you can report Mr. Purbaya, the number is 0822 4040-6600. This is for the public who have complaints about tax issues or tax employees or customs employees who are fake, according to them. , or any tax issues, and customs," he told the media crew, Wednesday, October 15.

He explained that his staff had been alerted to receive all incoming reports through the number.

However, reports will not be directly replied to personally.

"To this number, my staff will be on standby there. But we don't immediately answer that we will gather them first, we will sort out every day, which one we can follow up on," he said.

According to him, this WhatsApp service has been active starting today.

"It's been active today. It's been active today. He said. But at least, WhatsApp is already alive, so you can go there. Just send everything there," he added.

As for whether each message will receive a reply,

Purbaya explained that the system will provide an initial response automatically.

However, the follow-up will be carried out after validation by the team.

"(Certainly, sir?) It's not certain to reply, we design a system that immediately answers, yes, yes, yes, but we haven't followed up yet. Later there will be a team that chooses the most significant one. Of course, it will be validated first, right? Or it's just my tiredness, complaints there, complaints there, we know it doesn't exist," he said.

"We will validate it first. As soon as it is validated okay, we will follow-up. So we should follow-up as much as possible. Until no one complains," he added.

He added that if the officers were proven to have made a mistake, there would be firm action.

However, if the incoming reports are baseless or problematic, the complainant will also be dealt with.

"We'll see what the problem is. If the officers are wrong, we will brush the officers. If the officers report the wrong thing, we will beat the one who reported it. But it can also be reported, reporting someone else, right. We follow up according to the input given by the complainant," he said.