Modena Urges Consumers To Beware Of Fake Service Services
JAKARTA Electronic household manufacturer Modena reminds consumers to be aware of fake service services on behalf of the company.
Unresponsible persons often include fake numbers to mock sites to deceive customers.
Head of Customer Care Modena Rully Sujarko said fake services are at risk of harming consumers because they often use non-native parts and untrained technicians.
"Make sure to only use Modena's official services that have certified technicians, use genuine parts, and provide official guarantees," said Rully.
Modena emphasized that all official information can only be accessed through www.Modena.com, Instagram accounts @Modenaserviccenter and @Modenaidonesia, Call Center 1500715, and WhatsApp 0815 1500 715.
In addition, consumers can visit the Modena Service Center and Home Center 3S in various cities, such as Jakarta, Bandung, Semarang, Tangerang, Bekasi, Surabaya, Bogor, Manado, and Mataram.
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Modena juga mengimbau pelanggan memverifikasi identitas teknisi dengan mengecek Repair Order Number (RON) serta memastikan teknisi mengenakan seragam resmi.
Dengan mengandalkan pusat layanan resmi, konsumen dapat menjaga performa produk tetap optimal sekaligus melindungi garansi dan nilai investasi perangkat rumah tangga mereka.
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Modena also urges customers to verify the technician's identity by checking the Repair Order Number (RON) and ensuring technicians wear official uniforms.
By relying on official service centers, consumers can keep product performance optimal while protecting guarantees and investment values of their household apparatus.