PAM Jaya Frees New Connections, Service Coverage Reaches 74.24 Percent

JAKARTA Perumda PAM Jaya noted that the coverage of piped water services in Jakarta has reached 74.24 percent as of September 7, 2025. Throughout January to early September, more than 50 thousand new connections were successfully installed.

Meanwhile, DKI Jakarta Governor Pramono Anung targets PAM Jaya's service coverage to reach 100 percent in the Jakarta area by 2029.

To accelerate achievement, PAM Jaya opened a Free New Connection program specifically for households of tariff groups 2A1 and 2A2 with a maximum building area of 70 square meters, as well as social and public facilities.

"This promo is not just free of charge. We want more and more residents to switch to piped water, which is more guaranteed in quality, more efficient, and more accessible," said PAM Jaya President Director Arief Nasrudin in his statement, Wednesday, September 17.

Prospective customers only need to prepare requirements such as KTP, KK, and PBB / domicile documents). Then, pay a Subscription Guarantee (UJL) of Rp. 35,000 which is directly listed in the first bill.

"There are no other additional costs, no fees in the field. Everything is transparent and official," said Arief.

In addition to the free promo, PAM JAYA also reduced the connection fee for household groups 2A3 and 2A4 to Rp627,500 from the previous Rp1.62 million. Complete information about this program can be accessed through the PAM JAYA Contact Center 1500223.

"PAM Jaya wants more Jakartans to get comfort, security and ease of using piped water," he added.