Instead Of Recall, Xpeng Motors Is Accused Of Secretly Changing Damaged Components In P7+, Murka Owner

JAKARTA Electric car manufacturer from China, Xpeng Motors, is in the spotlight after consumers sent strong criticism regarding the handling of problems in the P7+ model steering system. These disturbances are considered to have the potential to endanger the safety of drivers and passengers, thus causing serious concerns among users.

Quoting from the Carnewschina page, Friday, August 22, the latest report from the Economic Information Daily, a newspaper under China's Xinhua news agency, the electric vehicle manufacturer from China is accused of secretly replacing damaged components while avoiding official withdrawals.

This problem centers on the power steering system on the Xpeng P7+ vehicle, which the owners say can suddenly be damaged or totally jammed while driving. Despite the many complaints and evidence of widespread problems, Xpeng reportedly refused to admit any systemic defects or made a recall.

An investigation conducted by the Economic Information Daily revealed that Xpeng appears to be using a controversial double strategy, first secretly implementing a sealant on the steering component during routine maintenance and selectively replacing the steering system for the loudest owners, while denying any widespread defects.

"Xpeng is risking our lives," Gan, a vehicle owner in Shenzhen, told the Economic Information Daily.

This problem occurs as a sudden steering wheel movement after changing lanes, which creates potentially dangerous driving conditions. The situation is increasingly worrying because even vehicles with a new steering system have failed.

One owner reported that their replacement unit was damaged just two weeks after installation, raising questions about the effectiveness of Xpeng's repair strategy.

Views of industry experts

Industry experts quoted by the Economic Information Daily argue that Xpeng's approach may be intentional to circumvent product withdrawal regulations in China.

Instead of making a comprehensive product withdrawal, the manufacturer instead replaces damaged components gradually based on case by case. This method is considered in order to avoid significant costs and regulatory supervision.