Telkomsel Makes Sure Optimal Service Quality During Eid Al-Fitr Holiday 1442 H

JAKARTA - PT Telkom Indonesia (Persero) Tbk ensures the quality of service on Eid Al-Fitr 1442 H. As well as efforts to increase telecommunication traffic in line with the homecoming ban.

"We are committed to providing comfort to all people who celebrate Eid Al-Fitr by providing excellent and quality services that are monitored regularly through an integrated service post," said Telkom Network & IT Solution Director, Herlan Wijanarko, in a written statement, Saturday, May 8.

According to Herlan, reliable connectivity is expected to easily communicate via telephone, video conferencing, and sharing Eid content. In order to welcome Idul Fitri 1442H, Telkom continues to make various preparations and efforts to safeguard infrastructure to ensure that the quality of service received by the community remains prime.

Not only safeguarding the quality of the network and anticipating a surge in national telecommunications traffic, but TelkomGroup has also specially prepared the “RAFI 2021 Alert TelkomGroup Post”. This series of activities were carried out from the beginning of Ramadan until a few days after Eid.

A total of 88 posts are operated by more than 20 thousand officers who are on standby 24x7, both national, regional Telkom, function divisions or business units to subsidiaries that have been alerted by Telkom to monitor the quality of TelkomGroup services until 18 May 2021. All post officers monitor TelkomGroup services digitally through the application.