The Top Up E-Toll Service At GT Cipularang And Padaleunyi Is Abolished Starting August 4

JAKARTA - PT Jasa Marga (Persero) Tbk (JSMR) through Jasamarga Metropolitan Tollroad (JMT) appealed to toll road users on the Cipularang and Padaleunyi sections to ensure sufficient balance of electronic money cards before driving.

The reason is, starting next August 4, JMT will stop the e-Toll balance top up (charge) service at all toll gates on the two sections.

Senior Manager Representative Office 3 Jasamarga Metropolitan Tollroad Agni Mayvinna said the policy aims to reduce vehicle queues at toll gates.

The move also aims to improve smooth transactions and travel convenience.

"Starting Monday, August 4, 2025, the top-up e-Toll balance at the Cipularang and Padaleunyi Toll Gate will no longer be available," said Agni in a written statement, quoted Friday, July 25.

Even though the refill service at the gate is abolished, Agni said, motorists can still refill their e-Toll balance through the Travoy application, mobile banking services (m-banking), e-wallet and top up outlets in the rest area.

He ensured that the new policy would be conveyed widely through various official company channels, including social media and the Travoy application, so that no road users were missed.

Menurut Agni, langkah penghapusan top up di gerbang tersebut merupakan bagian dari komitmen Jasa Marga menciptakan sistem transaksi nontunai lebih efisien dan cepat, terutama di ruas tol padat seperti Cipularang dan Padaleunyi.

"Kebijakan ini merupakan bagian dari upaya JMT untuk meningkatkan kelancaran transaksi demi terciptanya perjalanan lancar tanpa hambatan," pungkasnya.

According to Agni, the step to remove the top up at the gate is part of Jasa Marga's commitment to creating a non-cash transaction system more efficiently and quickly, especially on crowded toll roads such as Cipularang and Padalunyi.

"This policy is part of JMT's efforts to improve transaction smoothness in order to create smooth trips without obstacles," he concluded.