Mazda CX-5 2026 Present Without Physical Button, Will Loyal Customers Criticize?

JAKARTA Mazda is preparing to launch the latest generation CX-5 for the 2026 model. However, not only his new face has caught the eye, but radical changes in the cabin. One of the boldest steps is the removal of almost all physical buttons and play buttons. Instead, all control is left on the big touch screen. Will this innovation reap praise, or will the protests from Mazda loyal fans?

Outside, citing Autoblog, Tuesday, July 15, the latest CX-5 appeared more modern with a design that took inspiration from CX-70 and CX-90 including a thicker shape of the door and an updated front-backward look. But the real surprise was behind the door.

The quality of interior materials is significantly improved, even said to be one of the best in its class. However, all attention is focused on the large touchscreen which is now the main center of control. The standard version is 12.9 inches and the optional version is 15.6 inches the largest screen ever installed in Mazda's car.

Which is controversial, this screen not only displays entertainment information, but also replaces all physical buttons for air conditioning and audio settings. This means that drivers can no longer easily regulate temperature or volume without shifting their eyes from the road.

Then, Mazda is also now leaving his infotainment system which has been considered too simple. Instead, CX-5 2026 adopts a Google-based system, providing a much more sophisticated digital experience.

Google Maps is integrated, voice commands via Google Assistant, and access to the Google Play Store makes this car feel like a super big smartphone on the dashboard. Technology, this is clearly a big leap.

Although sophisticated, these changes did not come without risk. Mazda fans are known to like an interior design approach that prioritizes drivers, with ergonomic, responsive, and aesthetic physical buttons. For them, the loss of physical control is a loss of important elements that have been distinguishing Mazda from his competitors.

Mazda may be trying to keep up with the current industrial trend, but this decision could lead to loyal user anxiety. In the midst of increasingly fierce competition, this bold move could be a double-edged sword in captivating new consumers, but potentially disappointing old customers. The answer will be seen when CX-5 2026 officially paves and the public provides a final assessment.