Hotel Vouchers Owned By Munarman Spread On Social Media, Traveloka Affirms Confidentiality Of Consumer Data As A Priority

JAKARTA - The circulation of threads equipped with several screenshots of hotel vouchers purchased from booking service providers or the Traveloka application is a concern of netizens. Many of them question the confidentiality of consumer data using these applications.

Responding to this, Traveloka Head of Corporate Communication Reza Amirul Juniarshah emphasized that personal data belonging to users is always his priority. In fact, to protect the data, his party uses a strict and layered security system.

"As a technology company, the confidentiality of consumer data is our top priority, where we implement a strict and layered security system to ensure the security of consumer personal data", he said in a written statement to VOI, Sunday, May 2.

Although he did not answer how an anonymous account can get a screenshot of the hotel reservation made, Reza ensures that his party is always committed to protecting the personal data of Traveloka application users.

"Our full commitment to protecting consumer personal data is reflected in the application of strict security arrangements. Including physical, technical, and organizational procedures, to prevent access, collection, use, disclosure, copying, modification, disposal, or other similar risks associated with data. consumers", he said.

Furthermore, he advised all application users with the bluebird logo to always maintain personal confidentiality. This is done by not providing information to other parties.

"We advise all consumers to always maintain the confidentiality of personal data and not provide this information to other parties who cannot be trusted", he said.

Previously reported, the Twitter account @xvdgmbk uploaded a thread that recently went viral. This thread is completed with several screenshots of hotel vouchers from the hotel used by the former General Secretary of the Islamic Defenders Front (FPI) Munarman, who became a terrorism suspect with a woman named Lily Sofia.

The hotel data uploaded by the @xvdgmbk account appears to come from an application that provides hotel services and travel tickets, namely Traveloka. Orders were made from February 2018 to December 2019.

Through this upload, there have been several hotel room orders that have been made in various locations ranging from a hotel in the MT Haryono area, Jakarta to a hotel on Jalan Pajajaran, Bogor. In addition, a photo of the room that Munarman and Lily Sofia allegedly occupied was uploaded by the account.