The Rise Of Services 'Galbay' On Social Media, Ada Kami Reminds The Risk Of Fraud

The rise of "galbay" services or services that have failed to pay online loans has recently received the spotlight of fintech lending industry players in Indonesia.

Ada Kami Brand Manager, Jonathan Kriss, revealed that this kind of service does not only have an impact on online loan platforms like Ada Kami, but the most disadvantaged is customers.

"It must be affected, because there are many jockeys who seem to offer services to cancel loans in Ada Kami or provide services not to pay," Jonathan said on Tuesday, April 22 in Jakarta.

Jonathan added that this practice often leads to fraud. Where customers will be asked to make transactions first, but the promises given by jockeys may not be kept.

Actually, those who are harmed by the community again are because they are usually required to make transactions. After the transaction occurs, the promises given at the beginning are not fulfilled," he said.

To avoid this kind of fraud, Jonathan appealed to the public to contact the official route if they had difficulty paying the loan.

"If you really need help, if there are obstacles, you should contact the official hotline. Do not contact those who claim to be able to provide services on behalf of Ada Kami," he said.

As one of the fintech lending industries supervised by the Financial Services Authority (OJK), PT Pembiayaan Digital Indonesia (Ada Kami) recorded funding distribution of IDR 3.94 trillion per first quarter of 2025.

Not to forget, Ada We also continue to prioritize prudential principles and the use of technological innovation, to strengthen its position as a transparent provider of licensed digital financial services and prioritize consumer protection.