Ministry Of Health: Now Access To Medical Emergency Services 119 Easier Through ONE HEALTH Mobile

JAKARTA - Medical emergency services 119 are now increasingly accessible to people who need a quick response in medical emergencies. The Ministry of Health (Kemenkes) of the Republic of Indonesia announced that the public can access the service through the SATUSEHAT Mobile application on their devices.

"Contaching 119 through ONE HEALTH Mobile is one way that the Ministry of Health can easily access emergency numbers by using only one application platform," said Head of the Health Crisis Center of the Ministry of Health, Sumarjaya.

Sumarjaya detailed the steps to contact medical emergency number 119 through the ONESEHAT Mobile application, namely:

Integration And Other Benefits

According to Sumarjaya, the integration of 119 medical emergency services with ONESEHAT Mobile is expected to provide positive results in the future. With integration in ONESEHAT Mobile, it is hoped that information related to the patient's medical records can be integrated, starting from ambulance services in pre-hospitals, with services in hospitals, and between hospitals," he said.

Furthermore, this integration is expected to accelerate the response to medical emergency. People in all districts and cities in Indonesia can access 119 emergency services. Thus, the public can still contact 119 services through the same number from their respective regions.

For areas that do not yet have a Public Safety Center (PSC), the emergency call will be forwarded to the nearest hospital.

Emergency Service Related Regulations

Sumarjaya explained that the 119 medical emergency call mechanism has been regulated in the Minister of Health Regulation Number 19 of 2016 concerning the Integrated Emergency Management System. Services provided by medical emergency 119 include initial action guidance through emergency algorithms, officer assistance delivery and ambulances, as well as patient delivery to nearby health facilities.

Accessible PSC services include emergency handling with appropriate protocols, information on the availability of rooms in hospitals, information about nearby health facilities, and information about ambulances.