Indodax Resolve Hacking Problems In Just 80 Hours, Customer Crypto Assets Successfully Secured

Indodax, one of the largest crypto asset buying and selling platforms in Indonesia, recently experienced a hack that caused losses of up to Rp300 billion. However, thanks to the quick response and efficient mitigation measures, this problem was successfully resolved within 80 hours without any customer crypto assets being lost.

Indodax CEO Oscar Darmawan, in a talk show entitled "Bangkit Faster, Recover Stronger", confirmed that despite the large hack, no crypto assets belonging to customers were stolen.

"We can ensure that all customer assets are safe. None of the crypto assets have been lost due to this hack," said Oscar.

This hacking incident attracted great attention from crypto activists and local media. Because as is known, Indodax is known as one of the largest crypto asset buying and selling places in Indonesia with millions of users.

This hack is thought to have occurred due to a malware attack that entered the Indodax system and involved one of the Indodax employees. The malware comes from files that are injected through a work device connected to the Indodax system.

"So one of our employees, one of our engineering, was offered a freelance job. He was offered a job to set a server and had to download a file related to the work. In one of these files, malware has been infiltrated which can open access to Indodax servers," said Oscar.

However, Oscar insists that their technical team has worked hard to strengthen the security system to prevent similar incidents in the future.

After detecting the hack, the Indodax technical team immediately coordinated with relevant authorities and cybersecurity experts to address this issue. They managed to tackle the attack and close the security gap in just 80 hours.

"We worked non-stop for 80 hours to ensure all gaps were closed and the system returned to normal," said Oscar Darmawan.

In addition, Indodax also coordinated with the police and Indonesian cybersecurity agencies to investigate the perpetrators of this attack. Indodax moved quickly by disabling some temporary services to prevent further losses.

Their security team conducted a thorough audit of the system and fixed the gaps exploited by hackers. Within 80 hours, the system recovered, and services to customers could continue as usual.

Oscar Darmawan also added that they will improve system security with the latest technology to prevent attacks in the future. After this attack, Indodax is committed to improving platform security by cooperating with cybersecurity experts and using the latest encryption technology.

In addition, they also introduce a stricter 24-hour monitoring system, as well as educational programs for users to be more alert to potential cyber threats.

"The security and comfort of customers has always been our priority. We will continue to strive to ensure that Indodax is a safe platform for crypto transactions," concluded Oscar.