Face Recognition Now Available At 19 Stations, Check Location

JAKARTA - PT Kereta Api Indonesia (Persero) provides face recognition boarding gates facilities at 19 stations in Java and Sumatra. Face recognition is a train boarding service using facial scanning for data verification.

By using this face recognition service, KAI service users no longer need to show various documents such as physical boarding passes, e-boarding passes, ID cards, or other documents.

KAI Vice President Public Relations Anne Purba explained that the face fecognition boarding gate is a boarding facility equipped with a camera to identify and validate a person's identity through a face that is integrated with train ticket data and customer vaccination status.

"The verification process only takes 1 second, so that it facilitates queues and the boarding process," Anne said in an official statement, Wednesday, September 11.

Furthermore, Anne explained that the addition of face recognition services is part of KAI's commitment to meet the increasing needs of customers.

KAI Group recorded a significant passenger volume as of August 2024, with a total of 299,752,109 passengers, covering various types of train services. The details of the KAI Group passenger volume consist of 29,922,766 long-distance train passengers, 4,648,369 local train passengers (managed by KAI), and 244,454,242 KRL passengers.

Local KA managed by KAI Commuter, 3,693,345 passengers of KAI Airport, 12,700,737 passengers of the Jabodebek LRT, 95,355 passengers of KAI Wisata and 4,237,295 passengers offewsh, explained Anne.

Anne also said KAI will continue to make improvements across lines to improve services to customers and maintain the safety of train travel. Of course, with a sustainable improvement in quality.

"KAI is committed to continuing to improve service quality, security, and travel convenience through consistent innovation. We also focus on sustainability in accordance with the SDGs to make trains a mode of transportation a much more environmentally friendly, efficient choice," said Anne.

The list of stations that now provide this service includes:

Operational Area 1 Jakarta

Gambir And Bekasi

Operational Area 2 Bandung

Bandung and Kiaracondong

Operational Area 3 Cirebon

Cirebon

Operation Area 4 Semarang

Semarang Tawang Bank Jateng, Pekalongan, And Tegal

Operation Area 5 Purwokerto

Purwokerto And Kutoarjo

Yogyakarta Operation Area 6

Yogyakarta, Lempuyangan, And Solo Balapan

Operation Area 7 Madiun

Madiun

Operation Area 8 Surabaya

Surabaya Pasarturi, Surabaya Gubeng, And Malang

Operation Area 9 Jember

Jember

Badminton Regional Division I of North Sumatra

Medan

Anne said that her party now provides registration for face recognition services through the Access by KAI application to make it easier for customers to access simple, easy, and efficient services.

The following is the procedure for registering face recognition via the Access by KAI application:

1. Open the account menu tab on Access by KAI.

2. Select the Face Recognition Registration menu.

3. Check out the registration terms and conditions and click 'Agree' after understanding.

4. Re-examine personal data such as Full Name, NIK, and Birth Date. Click 'Photo Selfie' to complete the verification process.

5. Follow the correct selfie taking provisions. Click 'Take a Photo KTP' to take a selfie.

6. After the selfie and personal data are complete and appropriate, click 'Laftar Now'.

7. Confirm the data provided, then click "Yes, Register" to complete registration.

8. The registration process is successful and complete.