Now, Pay Jargas Bills Can Be Through The MyPertamina Application
PT PGN Tbk (PGN) cooperates with PT Pertamina Patra Niaga (PPN) in cooperation with natural gas bill payment services through the My Pertamina application. PGN together with VAT realized Customers' expectations for expanding channels for paying natural gas bills, and at the same time Pertamina's hopes as the parent company to increase synergy and collaboration between Subholding.
Cooperation was ratified in signing the Cooperation Agreement signed by PGN President Director Arief Setiawan Handoko and VAT President Director Riva Siahaan. The signing was witnessed by the Director of Logistics & Infrastructure of Pertamina Alfian Nasution and PGN President Commissioner Amien Sunaryadi to coincide with the PGN 59th Anniversary Peak Celebration event.
PGN also continues to strengthen digitalization in product development and services. Previously, call center services have been integrated at Pertamina Call Center 135 which is managed by VAT, so that all Pertamina Group customers will get the same call center service. This collaboration involves two entities, PGN and VAT, for the use of the My Pertamina application for PGN customer services," said PGN President Director Arief Setiawan Handoko, Tuesday, September 10.
Arief added, not limited to the payment service feature for natural gas bills, the MyPertamina application is expected to play an effective sales & marketing platform as well as create digital value transactions. In the application, information about the past gas bill is also available for PGN customers.
PGN also wants to give appreciation to customers, so PGN provides customer loyalty programs in the MyPertamina application such as point rewards. This program is intended to have a positive impact on customer loyalty in using PGN gas, as well as loyalty in using the MyPertamina application," explained Arief.
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Payment of gas bills through the MyPertamina application will increase the convenience for customers who reach more than 556,320 households and 2,017 small customers to fulfill their payment obligations. monthly gas usage bills are usually submitted via e-mail or can be seen through the PGN Mobile or MyPertamina application as well as contacting Pertamina Call Center 135 starting on the 6th of each month.
The payment period for PGN's natural gas bills is on 6 20 every month. The current ease of payment of natural gas bills can be through MyPertamina payment channels, Bank ATMs (Mandiri, BNI, BRI, BCA, BTN, BSI, CIMB, Bank Lampung), Payment Agents (PPOB), Pos Indonesia, Pegadaian, Indomaret, Alfamart, Alfamidi, Dan Dan, e-commerce such as Tokopedia, Mitra Tokopedia, Blibli and Shopee, and e-Wallet such as Gopay, DANA, and LinkAja.