ASDP Ready To Operate 23 24 Hour Ships Supporting ARRC Mandalika

PT ASDP Indonesia Ferry (Persero) stated that as many as 23 ships are ready to operate within 24 hours for the Lembar and Padangbai Ports to support the success of the Asian Road Racing Championship (ARRC) which will be held in Mandalika 26-28 July 2024.

General Manager of ASDP Lembar Branch Agus Djoko in a statement in Jakarta, Friday, July 26. said that the 23 ships were prepared in case of congestion and accumulation of passengers at the crossing.

"If conditions are very congested, it will use the operational scenario of all ships on standby operation as many as 23 units of ships according to BPTD arrangements, with a total of 23 pp (away-away) trips that will carry all passengers and vehicles," Agus said, quoted from Antara.

However, if it only experiences a spike that does not cause a density, ASDP will prepare a scenario in accordance with the authority of the Land Transportation Management Center (BPTD), the number of ships operating will be increased to 18 units per hour, with a total of 18 trips.

Even so, he said that for normal conditions, the Lembar-Padangbai track is served by 13 ships per 24 hours with 13 pp trips (going back and forth) per day.

Agus said that his party is also actively coordinating with the local Land Transportation Management Center (BPTD) and other stakeholders in supporting the smooth running of ferry transportation services in the event.

In addition to ensuring port operations, ASDP also provides customer service (CS) services at Lembar Harbor in order to increase the convenience of service users.

This service aims to respond to customer complaints regarding services in port and ship areas directly.

"By providing this customer service, we hope that complaints or input from passengers related to port and crossing services can be delivered directly, so that they can be resolved more quickly," said Agus.

As a first step, Agus continued, CS Lembar Harbor will serve passengers until 22.00 WITA. In the future, CS services will be opened for 24 hours full of guard officers alternately.

Meanwhile, ASDP Corporate Secretary Shelvy Arifin said that his party is committed to ensuring the smooth transportation and convenience of service users as a form of ASDP's commitment to ensure that the public interest is served properly, especially during the 2024 ARRC event in Mandalika.

"On the Lembar-Padangbai track, there are 23 ships that are ready to operate according to the schedule by BPTD. The ASDP fleets operating on this route are KMP Rodhita and KMP Portlink II," said Shelvy.

He said that ASDP had prepared operational aspects and services at the port. ASDP coordinates actively with BPTD as the regulator in determining the ship's schedule, as well as with the police regarding traffic arrangements for routes from and to ports.

"In order to maintain smoothness, security and order during the 2024 ARRC event," said Shelvy.

He revealed, with the preparations that had been made since before the ARRC event.

ASDP estimates a 10 percent increase in traffic when compared to normal conditions.

According to him, this was triggered by the enthusiasm of the community to witness the 2024 ARRC event, thus encouraging the movement of people from and to Mandalika, including mobilizing the transportation of logistics tools and materials to support these activities.

Shelvy added that all service users are expected to have tickets before arriving at the port and ensure that the personal data entered into the application is in accordance with the app's valid identity data.

"The digitalization of ferry ticket purchases at Lembar Harbor has been carried out since August 2023 using a triple.ferizy.com website-based domain," explained Shelvy.

ASDP is committed to providing the best service to all passengers and supporting the smooth implementation of the 2024 Asian Road Racing Championship in Mandalika, Lombok-Nusa Tenggara Barat.