Video On WhatsApp Can't Be Opened, Do This Method To Solve It
YOGYAKARTA - The WhatsApp instant messaging application has many features, one of which is the chat feature. Not only used to send text messages, the chat feature can also be used to send PDF files, images to videos.
However, some users may have experienced problems when trying to open videos sent via chat messages on WhatsApp. One of the most common is that the video you receive cannot be played on your device.
If you experience this problem, users don't need to worry because such problems are often experienced by WhatsApp users, users can do a number of ways, which are summarized by VOI team below.
1. Check Your Internet Connection
One of the causes that make videos on your WhatsApp unable to open is an internet connection that is less stable or a bad network. This makes your device unable to download the video file perfectly so the video can't be played.
If the video on your WhatsApp is having this problem, then the preview of your video will look dark. To fix this, you can check the internet connection on the device you are using.
2. Check Storage Space
In addition to an internet connection, another reason that makes videos on WhatsApp unable to play is the storage space on your device is full. Users can delete a number of files that are not used anymore.
This is because multimedia content such as images, sounds, and videos produces a large amount of data that will be stored in the internal memory of your device.
Therefore, if the storage space on your phone is full, then the files in WhatsApp, whether photos, audio, or photos, can't be opened because they haven't been saved on the device.
3. Update the Application
Like applications in general, WhatsApp also updates regularly. Therefore, if you use an old version of the application, some features may not work properly.
Therefore, you can update or update your WhatsApp application regularly. Users can check for updates on the Google Play Store and click the update menu if the latest update is available.
4. Reinstall the Application
If you have done the 3 methods above, but the video cannot play problem still occurs, you can reinstall your WhatsApp application.
It can be a solution to various WhatsApp problems, one of which is fixing videos that won't play on your device.
Before you reinstall the application, users should back up important data so that they are not lost during the installation process.
Those were a number of ways that you can do to solve the problem of videos in the WhatsApp application that cannot be played.