Users Complain Their MacBooks Are Totally Dead After Upgrading MacOS Monterey
JAKARTA - Apple's latest operating system, MacOS Monterey, which was released last week, seems to have a problem, because it makes older Mac computers seriously damaged.
A number of users have complained about the problem on social media and online forums, saying that after installing MacOS Monterey, their older Mac models became corrupted, and even completely shut down.
On Apple's discussion forum, there are a total of 10 posts detailing bad experiences after installing MacOS Monterey. One user mentioned that on his MacBook Pro 2019, the computer didn't turn on at all after completing the update and that the regular recovery options didn't fix the problem.
Citing MacRumors, Selass, November 2nd, another user with a 2018 MacBook Pro is also having issues when the computer restarts, but shows nothing on the screen.
Not only in discussion forums, users also complain about this on Twitter while calling @AppleSupport to find a solution soon. This issue appears to also cover iMac and Mac Mini models.
On Reddit, an iMac user mentioned that after downloading MacOS Monterey, his 2017 iMac needed to restart, but never made it back to the home screen or home screen, instead showing a blank screen. Several Reddit users also had the same problem.
However, until now it is not known what caused the problem, but a similar case also occurred last year after the launch of macOS Big Sur.
Although Apple did not officially announce the solution, only details through its support page, but a fix can be made involving restoring the Mac firmware. However, this may be out of reach for most people, as it requires the use of another Mac computer and the Apple Configurator 2 tool.
"In very rare circumstances, such as a power failure during a MacOS update or upgrade, the Mac may become unresponsive so that the firmware must be restarted or restored," Apple said on its support page.
It looks like this issue only affects older MacBook Pro, Mac mini and iMac models. But newer computers like Apple's silicon-based Mac don't seem to have any problems.