Millions Of Robinhood Customer Data Leaked, But No Financial Loss

Robinhood Inc. tries to remain transparent when data leaks occur. (photo credit: robinhood.com)

JAKARTA – Robinhood Markets Inc. said Monday, November 8, that a third party had gained access to the email addresses of about five million of its subscribers.

This free of charge broker stated that the full names of a different group of about two million people were also exposed in the breach. While there are currently 310 people who have more personal information, including name, birth, date and zip code, compromised.

"As a Safety First company, we owe it to our customers to be transparent and act with integrity," Robinhood Chief Security Officer Caleb Sima said in a statement on their blog. "Following careful review, getting the entire Robinhood community to pay attention to this incident is now the right thing to do."

Robinhood said it believes no social security numbers, bank account numbers or debit card numbers have been disclosed and there has been no financial loss to customers as a result of the incident that occurred on November 3.

“Unauthorized parties socially engineered customer support employees over the phone and gained access to certain customer support systems,” the company said in a blog post, adding that third parties had demanded extortion payments.

As a result of this leak, shares of Robinhood Markets Inc. fell about 3% in extended trading last Monday.