JAKARTA - When buying used cars, customers and the public are often worried about making transactions, especially if done online. To reduce this concern, Caroline.id, a used car buying and selling platform, provides various services aimed at providing security and guarantees to consumers who want to buy used cars.
One of the newest services offered by Caroline.id is the 7G+ warranty program. With this program, Caroline.id tries to reduce unwanted risks for customers.
Jany Candra, CEO of PT Autopedia Sukses Lestari Tbk, said that their party understands customer concerns and this is what prompted Caroline.id to provide 7G+ services.
"We are committed to providing solutions by launching the 7G + Guarantee program," Candra said in a meeting with the media at Kedai Page, Cipete, Jakarta on Wednesday, July 12.
This guarantee program is here to provide trust and satisfaction to customers who make transactions through the Caroline.id platform.
With cases of used car buyers caused by inaccuracies, such as used cars with poor quality, inappropriate documents, and an unclear treatment history, Caroline.id is committed to providing safe and trustworthy used car shopping services.
The 7G+ warranty program includes seven important points, including maintenance of components such as engines, transmissions, air conditioning, brakes, electricity, driving systems, and steering.
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In addition, Caroline.id also offers a buyback program to provide certainty that used cars available on this platform are ready to use. If the vehicle does not match the description provided, this service will provide a buyback guarantee and ensure consumers get full refunds.
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