KAI Discounts 20 Percent Of Ticket Prices For Passengers With Disabilities

Train passengers who disembarked at Wates Station, Kulon Progo Regency. (ANTARA/HO-Humas Daop 6 Yogyakarta)

YOGYAKARTA - PT Kereta Api Indonesia (KAI) provides a discount on ticket prices for executive, business and economic class, of 20 percent for passengers with disabilities for departures starting September 17, 2023 and beyond. "This fixed discount for disabled customers is a KAI gift on National Customer Day for our brothers and sisters who have long-term physical, intellectual, mental and/or sensory limitations," said KAI Public Relations Manager Daop 6 Yogyakarta Franoto Wibowo after visiting Wates Station in Kulon Progo Regency, Yogyakarta Special Region (DIY), Antara, Wednesday, September 6. People with disabilities are required to register at the Customer Service Station no later than D-2 train departures to get discount facilities. The registration of disability reduction is required to use an original certificate from a hospital/puskesmas doctor who states that the person concerned is a person with a disability. Registration can be represented to other people by bringing an original certificate from a hospital/puskesmas doctor, original ID card, and a photo of a disabled passenger who will be registered. This reduction registration is done only once. Subsequent passengers can buy tickets at reduction rates through the KAI Access application or station counters. "What passengers with disabilities must pay attention to is during boarding and inspection processes on trains, ticket holders with a disability reduction rate are required to show proof of the original KTP or original certificate of persons with disabilities," said Franoto. If during the boarding process and/or inspection on the train, you cannot show the original KTP or the original certificate of person with disabilities, then the ticket is considered charred and lowered at the first opportunity. For further information regarding discounts for passengers with disabilities or other KAI services, the public can contact KAI Customer Service at KAI Station or Contact Center by telephone in 121, WhatsApp [phone], email [email protected], or KAI121 social media.

"“ With the provision of reduction rates for customers with disabilities, it is hoped that it will make it easier for people with disabilities who want to travel by safe, comfortable, and timely trains," said Franoto.