The Secretary General of the Ministry of Manpower, Anwar Sanusi, ensured that the 2023 Religious THR Task Force Command Post (Posko Task Force) remained open until April 28, 2023 to serve THR complaints during the National Holiday and Eid Al-Fitr 1444 H.
Sedangkan untuk layanan konsultasi telah ditutup pada tanggal 18 April 2023. Layanan aduan THR ini dapat diakses secara daring melalui laman web https://poskothr.kemnaker.go.id.
"This is expected to help people who want to file complaints about THR payments in 2023," said Anwar Sanusi through the Public Relations Bureau of the Ministry of Manpower, Thursday, April 20.
Anwar Sanusi said, until April 19, 2023, the THR Command Post had received 3,498 services, consisting of 1,429 consulting services and 2,069 complaint services.
He further explained that the 2,069 complaints that came in consisted of 1,011 THR complaints that were not paid, 696 THR complaints that were paid were not in accordance with the provisions, and 362 THR complaints were paid late. The 2,069 complaints involved 1,396 companies.
"Until now, there have been 263 complaints that have been followed up by the Manpower Supervisor of the Ministry of Manpower and the Manpower Supervisor at Provinces and Regencies/Cities, of which 1 complaint has been issued. 1 and 2 complaints have been submitted recommendations," he said.
In terms of distribution, in Aceh Province there are 4 complaints; North Sumatra Province (35); West Sumatra (36); Riau (25); Jambi (15); South Sumatra (34); Bengkulu (9); Lampung (18); Bangka Belitung Islands (8); Riau Islands (25); DKI Jakarta (661); West Java (419); Central Java (217); DIY (51); East Java (165); and Banten (191).
In addition, in Bali Province there are 15 complaints; NTB (3); NTT (3); West Kalimantan (19); Central Kalimantan (13); South Kalimantan (20); East Kalimantan (28); North Kalimantan (5); North Sulawesi (3); Central Sulawesi (8); South Sulawesi (22); Southeast Sulawesi (6); Gorontalo (2); West Sulawesi (0); Maluku (1); North Maluku (4); Papua (4); West Papua (0).
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