The E-Toll Balance Is Less At The Toll Gate, This Is What Drivers Must Do

Illustration of e-toll payments (Photo: Doc. Antara)

YOGYAKARTA - Currently, toll entry payments are getting easier thanks to the e-toll system or electronic card. The payment process is sufficient by attaching or tapping the e-toll card at the toll gate, later the balance on the card will automatically decrease according to the tariff imposed. But what if the e-toll balance is less at the toll gate?

For every motorist who wants to cross the toll road, it is important to fill the toll balance first. However, it is not uncommon for motorists to forget that the e-toll balance is less than at the toll gate. This is certainly not desirable because it can hinder travel, and even disturb other toll riders.

However, drivers should not panic immediately when the e-toll balance is lacking at the toll gate. There are several things you can do when the e-toll balance is lacking.

When your e-toll balance is lacking or running out, you don't need to worry or panic. Here are steps or tips that you can do when experiencing this situation for those of you who travel homecoming or out of town.

One solution to overcome the less or run out e-toll balance is to press the help button. This button is located at the toll payment substation, with the position near the 'Struk Crack' button.

When you know that your e-toll balance is running out or not, press the help button immediately. This button serves to call toll officials. Later the officer will come to help with the problems you face.

In addition to pressing the help button, you can also directly ask toll officials for help. You can approach the officers around the toll gate. Tell him that your e-toll balance is insufficient or insufficient.

Next the officer will help solve your problem. Follow the directions given by the officer. Maybe your e-toll card will be refilled directly or you are asked to pay the toll road in cash. In addition, you will also be reminded to fill out an e-toll balance in the nearest rest area or minimarket so that your trip is smooth.

When you experience an e-toll balance running out when at the toll gate, you just need to calm down and fill in the balance. Top up or fill in the balance you can do it using mobile banking installed on your phone.

Mobile banking used for e-toll top ups is adjusted to the provider bank on your e-toll. Select a nominal top up that suits your travel needs on toll roads. In this way, you don't need to press the help button or ask for help from toll workers.

If when crossing the toll road you find the e-toll balance running out or decreasing, you can fill out an e-toll balance in the nearest rest area. You can use google maps to see where the nearest rest area will be passed.

You can stop at the rest area to fill out the e-toll balance while resting for a while. In addition to rest areas, you can also look for the nearest minimarket to fill out the e-toll balance. For example, you can first get out of the toll road to the public road to search for minimarkets. After filling out the e-toll balance at the minimarket, later you can enter the toll road again.

Those are some ways that need to be done if the e-toll balance is less while at the toll gate. Please note that at toll gates the transaction system is closed, drivers do not replace different cards when entering and leaving the toll road. This will be considered breaking through and subject to fines. So make sure to always check and fill in your e-toll balance before traveling..

Stay up to date with the latest domestic and other overseas news on VOI. You present the latest and most updated nationally and internationally.