JAKARTA - The government continues to facilitate consultations and complaints regarding the payment of the 2023 religious holiday allowance (THR). The THR post has received 2,576 services per day.

Secretary General of the Ministry of Manpower Anwar Sanusi said the 2,576 services consisted of 1,182 consulting services and 1,394 complaint services.

"This data is the number of consultations and services that enter the THR Command Post as of April 17, 2023 at 12.00 WIB," he said in an official statement, Monday, April 17.

Anwar explained that 1,394 complaints that came in consisted of 688 THR complaints that were not paid, 496 THR complaints that were paid were not in accordance with the provisions, and 210 late THR complaints were paid. The 1,394 complaints involved 992 companies.

"Currently, there are 36 complaints followed up by the Manpower Supervisor of the Ministry of Manpower and the Manpower Supervisor in Provinces and Regencies/Cities," he said.

In terms of distribution, continued Anwar, there were 3 complaints in Aceh Province; North Sumatra Province (24); West Sumatra (18); Riau (17); Jambi (11); South Sumatra (24); Bengkulu (1); Lampung (5); Bangka Belitung Islands (5); Riau Islands (17); DKI Jakarta (455); West Java (322); Central Java (147); DIY (43); East Java (84); and Banten (120).

In addition, in Bali Province there are 9 complaints; NTB (2); NTT (2); West Kalimantan (7); Central Kalimantan (11); South Kalimantan (17); East Kalimantan (16); North Kalimantan (2); North Sulawesi (2); and Central Sulawesi (6).

Then, South Sulawesi (11); Southeast Sulawesi (6); Gorontalo (2); West Sulawesi (0); Maluku (1); North Maluku (1); Papua (3); West Papua (0)," he said.


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