PT Bank Muamalat Indonesia Tbk has prepared around Rp600 billion in cash for new money exchange transactions that can be made at all branch offices. The denominations that are prepared and available start from the smallest denominations, namely Rp1,000 (one thousand rupiah) to Rp100,000 denominations (one thousand rupiah).
Bank Muamalat Director of Operations and Digital Affairs Wahyu Avianto said, in addition to serving cash exchanges at the branch office, Bank Muamalat also participated in the Bank Indonesia program, namely the cash exchange service to the public through mobile cash.
"The bag around Bank Muamalat is located at the At-Tin Mini Indonesia Mosque with the exchange period from April 3-14, 2023." he told the media, Thursday, April 6.
He further added that during Ramadan, Bank Muamalat optimized digital services and adjusted operating hours at branch offices.
"During Ramadan, Bank Muamalat continues to operate by adjusting service operating hours at branch offices," he continued.
In addition, his party also optimizes digital services such as mobile banking applications Muamalat DIN, internet banking Madina and ATM networks to serve customer transaction needs.
"As we all know, this year's Eid holiday is quite long. We believe that the need for banking transactions such as sending and withdrawing money by customers will increase. Therefore, during the month of Ramadan and during this Eid holiday, we are optimizing digital services that can accommodate customer needs," he said.
During Ramadan, the operating hours of Bank Muamalat branch offices start from 08.00 - 15.00 local time for all bank branch offices. Meanwhile, during the joint leave and Eid holidays which took place from 19 to 25 April 2023, Bank Muamalat branch offices were not operating. Services at Bank Muamalat branch offices reopened on Wednesday, 26 April 2023.
Even so, customers can still make banking transactions through Bank Muamalat's digital channel. For banking transactions such as sending money to relatives, shopping for Eid needs, to e-commerce transactions can use Muamalat DIN. In addition, there are also options through the Madina internet banking and ATM networks, both owned by Bank Muamalat and ATM Bersama and Prima.
"In addition, to meet cash needs during the Eid al-Fitr holiday, customers can also make cash withdrawals through Indomaret using the cash withdrawal feature in the Muamalat DIN application," concluded Wahyu.
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