This Is What Cybersecurity Experts Say About Indications Of Ransomware Attacks Against BSI Mobile

JAKARTA - During some time, BSI bank customers have complained that their BSI Mobile application cannot be used or errors. It is known that this problem has occurred since last Monday, May 8.

Because of this error, customers cannot make transactions or even just look at balances. On the other hand, BSI President Director Hery Gunardi said that his party continues to process normalization with a main focus to maintain funds, customer data remains safe.

According to cybersecurity expert Pratama Persadha who is also the Chairman of Communication & Information System Security Research Center (CISSReC) revealed that the error that occurred in BSI had indications caused by ransomware attacks.

"Indications that occur at BSI do resemble the things caused by ransomware attacks, but suspicions that there has been a ransomware attack on BSI infrastructure still have to be proven through audits and digital forensics on infrastructure and security systems from BSI," Pratama told VOI on Thursday, May 11. when confirmed.

"Because by conducting audits and digital forensics, it will be known where the source of the problem causes all services to experience disturbances," added Pratama.

The problem that occurs with BSI m-banking can be detrimental to related parties, both customers and the company itself. Even so, Pratama stated that it is the customers who are the most disadvantaged.

"In this case, customers are the ones who are the most disadvantaged because of the disruption, customers cannot use financial services from banks, especially those who only have funds in BSI bank accounts so that all their financial activities will be disrupted because they cannot withdraw money and make electronic banking transactions such as transfers, making payments, top up e-wallets, etc.," he explained.

Meanwhile, in terms of losses on the banking side, he said that this incident could damage the company's own image. "However, the banking sector itself is also the party that bears the loss due to the lack of business aspects and especially because of the tarnished good name of the bank because it has been disrupted," he concluded.